Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,520 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 5th March 2026

819

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My granddaughter is going to love this beautiful little tea set.”

Helpful Report

Posted 6 months ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products! 😊

Posted 6 months ago

“Was very pleased with the whole experience.”

Helpful Report

Posted 6 months ago

Thank you for your kind words, Vaughan! We’re so happy to hear that you enjoyed your experience with us. We value your feedback, and we look forward to helping you with your next occasion.

Posted 6 months ago

“Very easy website. Delivery was on time and very happy with the glass. I would definitely use Personalised Favours again.”

Helpful Report

Posted 6 months ago

Thank you for your review, Jennifer! We’re happy to hear that you found our website easy to navigate and that your delivery was timely. Your satisfaction means the world to us, and we can’t wait to assist you again in the future!

Posted 6 months ago

“These guys are great - awesome range of products and fantastic quality. Would highly recommend!”

Personalised Favours 5 star review on 1st September 2025

Helpful Report

Posted 6 months ago

Hi Roch, Thank you so much for your kind words and recommendation! We're so glad to hear that you are happy with the products and services.

Posted 6 months ago

“Bride who has it all absolutely loved this gift! Cute size with the added bonus of the pull out knife set underneath. The engraving was beautiful! I would recommend this cheeseboard as the perfect present.”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful review, Vanessa! We’re thrilled to hear that the bride loved the cheeseboard and that the engraving stood out beautifully. It truly makes for a special gift, especially with that hidden knife set! Your recommendation means the world to us!

Posted 6 months ago

“I love buying from Personalised Favours. They are very helpful and patient if I need help, which is often. Their products are always as seen on their site. I've recently order another one of their Baby Wooden birth blocks, that's number 6 now . I do love their blocks as they are suck a special keepsake and look lovely when displayed. Thanks heaps guys”

Helpful Report

Posted 6 months ago

Thank you so much for your review, Cathie! We're pleased to hear that you love our Baby Wooden birth blocks and appreciate your kind words about our team. It's always our pleasure to assist you! 😊

Posted 6 months ago

“Perfect gift for that someone who has everything. This was so easy to order and quick to receive. Love it thank you.”

Helpful Report

Posted 6 months ago

Thank you so much for your review, Katharina! We’re pleased to hear that our gift was perfect for that special someone. Your kind words truly mean a lot to us!

Posted 6 months ago

“Perfect gift for my Dad for Father's Day, great quality and well packed for shipping”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words, Renee! We're so glad to hear that you are happy with your order. We really appreciate your support and hope to help you find the perfect gift again soon!

Posted 6 months ago

“My jar unfortunately arrived in pieces and was given a full refund.”

Helpful Report

Posted 6 months ago

Hi Brenda, We’re so sorry your jar arrived damaged — that’s definitely not the experience we want for our customers. Unfortunately, this can occasionally happen during transit dispite our best efforts. We’re glad we could resolve it quickly with a full replacement. Thank you for your patience and understanding. We truly appreciate your continued support. — Team PF

Posted 4 months ago

“Communication was very good Product was excellent From order to delivery very timely, nz web address but came from oz Highly recommend, Did a small custom design and that turned out mint! And there was freedom to back and forth to get design just right”

Helpful Report

Posted 6 months ago

Thank you so much for your review, Glen! We’re happy to hear that our communication and product quality met your expectations. It’s always great to know that custom designs turn out just right, and we love working with our customers to achieve that perfect result. Your recommendation means a lot to us!

Posted 6 months ago

“Upon receiving my daughters 18th Wine glass. It was impressive Beautiful detailed engraving Very classy Would highly recommend to get Delivery was fast. A beautiful keep sake for anyone's 18th ,great with a bottle of wine and a picnic basket full of goodies. Wine glass added the touch”

Helpful Report

Posted 6 months ago

Thank you so much for your lovely feedback, Tanya! We’re so glad to hear the 18th wine glass was a special keepsake for your daughter’s milestone and that you were impressed with the engraving and quality. It makes us so happy knowing it added that extra touch to her celebration. We truly appreciate your recommendation and kind words. It means a lot to our team. 💛

Posted 6 months ago

“Excellent product quality and fantastic speedy service. I've been ordering for years and just love everyt item received.”

Personalised Favours 5 star review on 31st August 2025

Helpful Report

Posted 6 months ago

Wow! Thanks, Tanya. We truly value your review and are so glad you love our product and the service received from our team at Personalised Favours

Posted 6 months ago

“First time buying and the item qualities kind of bad”

Helpful Report

Posted 6 months ago

Hi Adrian, Thank you for your order and for taking the time to leave your feedback. I’m really sorry to hear that the product didn’t meet your expectations. This isn’t the experience we want for our customers, especially first-time buyers. We take great pride in our products and service and while it’s extremely rare for us to receive negative feedback, I never dismiss it. I reached out to you personally to better understand your concerns and offered either a replacement, store credit or a refund because we want to make sure this isn’t your lasting impression of Personalised Favours. We’d still love the chance to resolve this for you and show you the PF experience we’re known for. Please don’t hesitate to get in touch with our team if you’d like to proceed. – Mark, Sales Manager & Director PF

Posted 5 months ago

“Great selection, prompt completion of the engraving, would recommend!”

Helpful Report

Posted 6 months ago

Thank you for your fantastic 5-star review, Adrian! We're delighted to know you enjoyed our selection and that the engraving was completed promptly. Your recommendation means a lot to us. We’re here for any future needs you may have!

Posted 6 months ago

“Fast delivery to Nz”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful 5-star review, Arielle! We're thrilled to hear that you experienced fast delivery to New Zealand. Your satisfaction is our priority, and we’re here to help with any future needs you may have!

Posted 6 months ago

“Excellent service would order from them again”

Helpful Report

Posted 6 months ago

Thank you so much for your 5-star review, Leanne! We're happy to hear that you had an excellent experience with us. Your feedback means the world, and we can't wait to serve you again in the future!

Posted 6 months ago

“This was my first order with Personalised Favours and I’m so happy I chose them. Communication was prompt, enthusiastic and considerate. Will be purchasing from them again!”

Helpful Report

Posted 6 months ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 6 months ago

“Christmas gifts for family, can’t wait for Christmas Day.”

Helpful Report

Posted 6 months ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products! 😊

Posted 6 months ago

“Came in just a few days and was perfect. Will definitely be ordering again”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic 5-star review, Horne! We're delighted to hear that your order arrived quickly and met your expectations perfectly. We can't wait to assist you again in the future!

Posted 6 months ago

“Really impressed with my purchase and this company. I requested custom art work and the service was prompt, easy and the product exceeded my expectations. The product was good quality and my interactions with Personalised Favours was profeshional.”

Personalised Favours 5 star review on 27th August 2025

Helpful Report

Posted 6 months ago

Thank you so much for your amazing 5-star review, Dana! We're thrilled to hear that you were impressed with both the service and the quality of your custom artwork. We value your feedback and we can't wait to help you on your next occasion!

Posted 6 months ago

Personalised Favours is rated 4.9 based on 3,520 reviews