Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,333 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,333 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 11th January 2026

Diana

Personalised Favours 5 star review on 19th December 2025

The Goldfinch Family

Personalised Favours 5 star review on 18th December 2025

Cecilie

Matthew

Personalised Favours 5 star review on 16th December 2025

Shannon

811

Anonymous

Anonymous // 01/01/2019

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English

“I wasn’t impressed when I opened the parcel because “the brides to be”, white sash I ordered was the same fuchsia colour like the bridesmaid sashes.”

Helpful Report

Posted 6 months ago

Hi Joyce, Thank you for your order and for sharing your feedback. We're very sorry to hear the "Bride to Be" sash you received wasn't as expected. We've since followed up directly to try and resolve this for you, but haven't heard back. We'd love the chance to make this right, so if you could please get in touch with our team at your convenience, we'll do all we can to assist. Thanks again for your feedback, Team PF

Posted 3 months ago

“Thank you for helping us keep Ace's spirit alive with the Beautiful Marble Plaque. We have it in pride of place close to our wee mates ashes.”

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Posted 6 months ago

Thank you so much for your heartfelt review, Deb! We’re truly honoured to be a part of keeping Ace’s spirit alive in such a meaningful way. Your words mean the world to us, and we’re grateful for your trust in our work. 😊

Posted 6 months ago

“Fabulous product. Great customer service throughout. Would definitely order from this business again.”

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Posted 6 months ago

Thank you so much for your fantastic review, Rebecca! We're thrilled to hear that you loved our product and our customer service. Your support means so much to us, and we can’t wait to welcome you back for your next order!

Posted 6 months ago

“i am absolutely thrilled with my purchase, the cheeseboard i have bought for my bff is just the perfect gift as she loves to entertain i will be giving it to her on saturday so i will post a photo , thank you for the excellent service and fast response will definately be using you again and recommending you to my friends and family..❤️🎉”

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Posted 6 months ago

Thank you so much for your review, Barbara! We're absolutely delighted to hear that you found the perfect gift for your friend and that you're thrilled with your purchase. We can’t wait to see the photo! Your kind words about our service mean a lot to us, and we look forward to assisting you again in the future.

Posted 6 months ago

“My granddaughter is going to love it as much as I do.”

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Posted 6 months ago

Thank you so much for your lovely review, Tracey! We're happy that you’re excited about your purchase and that you believe your granddaughter will love it just as much. Your support means the world to us, and we can’t wait to help you create more special moments in the future!

Posted 6 months ago

“Highly recommend! I purchased 9 items for my daughter's upcoming 21st & the service from ordering right through to delivery was exceptional. The products are of high quality & beautiful. Will definitely order again. Trust me, you won't be disappointed. Thank you making my girls birthday more memorable 🙌”

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Posted 6 months ago

Thank you so much for your wonderful review, Lorraine! We're thrilled to hear that you were pleased with our service and the quality of our products. Making special occasions memorable is what we strive for, and we're delighted to have played a part in your daughter's 21st birthday celebration!

Posted 6 months ago

“This gift is simply beautiful ❤️”

Personalised Favours 5 star review on 24th June 2025

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Posted 6 months ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products! 😊

Posted 6 months ago

“Very happy with my item and received delivery updates”

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Posted 6 months ago

Thank you so much for your lovely review, Tamika! We're thrilled to hear that you're very happy with your item and appreciate the delivery updates. Your satisfaction is our top priority, and we’re grateful for your support!

Posted 6 months ago

“Very nicely presented. The gift was very well received.”

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Posted 6 months ago

Thank you so much for your 5-star review, Rob! It's fantastic to hear that the gift was well received and nicely presented. Your support means the world to us, and we look forward to serving you again soon!

Posted 6 months ago

“My Dad was thrilled with the engraved whiskey set. Thank you very much. Amazing service.”

Personalised Favours 5 star review on 19th June 2025

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Posted 6 months ago

Thank you so much for your lovely review, Amanda! We're pleased to know that your Dad loved the engraved whiskey set. Your kind words mean a lot to us, and we're here to help whenever you need. 😊

Posted 6 months ago

“Beautiful gift but the process could be improved. It was a gift but the recipient didn't know who it was from & had to email you for details. I, the purcaser, kept getting emails re the despatch status, but addressed to the recipient.”

Helpful Report

Posted 6 months ago

Thank you for your valuable feedback, Bernadette! We're delighted that you found the gift beautiful. We apologise for the confusion regarding the sender details and the email notifications. Your comments are important to us, and we will certainly work on improving the process.

Posted 6 months ago

“Personalised Favours we're amazing to deal with. Very easy to order online - I loved being able to see the engraving online before I placed the order. Delivery was fast & the gift was beauitfully wrapped.”

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Posted 6 months ago

Thank you so much for taking the time to leave an excellent rating. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊 x

Posted 6 months ago

“Absolutely love this company .. they never fail to impress with the amazing products and service .. these glasses are absolutely perfect for an upcoming wedding”

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Posted 6 months ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime!

Posted 6 months ago

“An absolutely beautiful and special gift. Great value for money for this unique present. Fabulous service and great delivery time. Highly recommend”

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Posted 6 months ago

Thank you so much for your 5-star review! We are glad to hear that you are happy with the product. We will share this with the store team to let them know to keep up the amazing work. 😊

Posted 6 months ago

“The team at Personalised Favours were so efficient and went above and beyond to get my order to me as soon as possible. My grandfather passed away just over a week before my wedding, so I was really pressed for time, but they made it and delivered it before it was supposed to arrive (even with priority and rush order). Thank you for giving me the chance to have a piece of Pa with me on my special day. ❤️”

Personalised Favours 5 star review on 8th June 2025

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Posted 7 months ago

Hi Eleanor, thank you for sharing your touching experience with us and for the 5-star review. We're truly honoured to have played a part in ensuring you had a special piece of your grandfather with you on your wedding day. Your heartfelt words mean the world to us, and we're glad we could support you during such an important time. ❤️

Posted 6 months ago

“Absolutely perfect 👌 great customer service and arrived perfectly on time”

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Posted 7 months ago

Thank you so much for this 5-star review. We truly value your review and are so glad you love our amazing products and happy with the services you received from our team. 😊

Posted 6 months ago

“Extremely timely service & the product is exactly what I’d hoped for. I would definitely use this business again.”

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Posted 7 months ago

Hi Catherine, thank you so much for your kind words and the 5-star review! We’re delighted to hear that our timely service and your product met your expectations. We can’t wait to assist you again in the future! 😊

Posted 6 months ago

“I purchased this chalk board for my neighbours and they love it. 🤗”

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Posted 1 year ago

Thank you so much for your lovely review, Amy! We’re thrilled to hear that your neighbours love the chalkboard. What a thoughtful gift. 🤗 We really appreciate you sharing your experience and hope to assist you again soon!

Posted 6 months ago

“You guys are awesome”

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Posted 2 years ago

“Great service, easy to order, buy online & delivery”

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Posted 2 years ago

Hello Dallas, You have made our day with such wonderful feedback.We are so happy you have loved your experience shopping with Personalised Favours.

Posted 2 years ago

Personalised Favours is rated 4.9 based on 3,333 reviews