Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 2,677 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,677 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 24th June 2025

779

Anonymous

Anonymous // 01/01/2019

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English

“The whiskey glass I ordered arrived quickly and very carefully packed for its trip to the U.S. The glass I chose has a very modern, classy shape and the engraving was beautifully executed. The recipient of this gift was absolutely thrilled with it because it was such an unusual gift and done so well. Kudos to Personalized Favours for their attention to detail and their excellent service.”

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Posted 2 years ago

Hello Kirsten, You have made our day with such wonderful feedback. We are so happy you have loved your experience shopping with Personalised Favours.

Posted 2 years ago

“Ordered customised item and it was perfect with super quick delivery. Thankyou !”

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Posted 2 years ago

Thank you so much Tiana! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.

Posted 2 years ago

“My personalised wedding glasses arrived as ordered and very well packed”

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Posted 2 years ago

Thank you so much! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.

Posted 2 years ago

“We loved the glasses we purchased from PF, they arrived quickly and the process was easy and seamless. We used these for our bridal party at our wedding and everyone loved them!”

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Posted 2 years ago

We are so glad to hear of the feedback you have been getting from the glasses you purchased from Personalised Favours for your wedding. Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Posted 2 years ago

“I can't wait to have this as a memory for my Mum and Dad on our special day next year. Lovely product and very well made. Thanks.”

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Posted 2 years ago

Hi Joanne, We really appreciate the 5 star rating! It was our absolute pleasure to provide you with your special gift and look forward to helping you with your future purchases.

Posted 2 years ago

“We received the most prompt service, and the product was beautifully done, arriving as we expected it to be.”

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Posted 2 years ago

Thank you so much Phillipa! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.

Posted 2 years ago

“Great product. Arrived in perfect timing even when it had to be sent out again due to a fault. Customer service were great with dealing with the issue promptly and proffessionally”

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Posted 2 years ago

Thank you for your support Patricia. Customers like you keep the smile on our face and that is why we love what we do!

Posted 2 years ago

“Great Communication Great service Fast Delivery... Would recommend”

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Posted 2 years ago

Thank you for your feedback Ronan! We really appreciate your recommendation and support.

Posted 2 years ago

“The personalised favours team were extremely helpful and efficient. There was a mistake on one of the coasters and they were quick to fix the problem and send me a new correct one within a few days.”

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Posted 2 years ago

Thank you for your support Wendy. Customers like you keep the smile on our face and that is why we love what we do!

Posted 2 years ago

“Great quality product and excellent workmanship. Faster than expected deliver.”

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Posted 2 years ago

Thank you so much Stace. We are so glad to hear what you thought of our product and service!

Posted 2 years ago

“I was disappointed that I couldn’t have the baby’s first and middle name engraved on the cutlery as it was only 8 letters but other than that the product was nice.”

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Posted 2 years ago

Hi Angela, Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

Posted 2 years ago

“Great service! Their was an error with one of my purchases and as soon as i emailed it was resolved quickly and sorted. The quality is outstanding. Great products”

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Posted 2 years ago

Thank you for your support Lauren. Customers like you keep the smile on our face and that is why we love what we do!

Posted 2 years ago

“Excellent product & customer service! Very impressed :)”

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Posted 2 years ago

Thank you so much Brodee. We are so glad to hear what you thought of our product and service!

Posted 2 years ago

“Absolutely gorgeous product , fast delivery couldn’t be happier”

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Posted 2 years ago

Thank you for your review Shelley. It is fantastic to hear how happy you are with your order!

Posted 2 years ago

“Beautiful products, terrific communication and fast turn around xx”

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Posted 2 years ago

Thank you so much Bec! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours

Posted 2 years ago

“Incredibly happy with the quality and customer service.”

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Posted 2 years ago

Thanks so much Amy! We are so glad to hear what you thought of our product and service!

Posted 2 years ago

“They look great thanks again will buy again”

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Posted 2 years ago

Thank you for the 5-star review Paige! We value your feedback and can’t wait to serve you again.

Posted 2 years ago

“Loved my glass,it was professionally done and the gift was a big hit! So happy”

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Posted 2 years ago

Thank you for your review Tracey. It is fantastic to hear how happy you are with your order!

Posted 2 years ago

“The glasses are done beautiful great work thank you.”

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Posted 2 years ago

We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours. Thanks so much for the review Sharon!

Posted 2 years ago

“I ordered 3 personalised items & they are all exactly what I was hoping they would be. This is not the first time I have ordered with Personalised Favours & if definitely won’t be the last either.”

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Posted 2 years ago

You have made our day with such wonderful feedback.We are so happy you have loved your experience shopping with Personalised Favours. Thank you for your continued support Jessica!

Posted 2 years ago

Personalised Favours is rated 4.9 based on 2,677 reviews