Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 4,019 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 4,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Personalised Favours 5 star review on 11th September 2026

834

Anonymous

Anonymous // 01/01/2019

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“Wonderful to be able to show the recipient how much she is loved by personalising her gift”

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Posted 4 months ago

Thank you for your wonderful review! We’re thrilled that personalising a gift helped express how loved she is. If there’s anything else we can tailor for you, we’re here to help.

Posted 4 months ago

“Easy to use, love the options to speed up orders and fast shipping!! Needed a personalised gift at short notice and this saved me. Quality was great and I was very impressed with the packing for a breakable item. Recipient was very happy, thakn you!”

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Posted 4 months ago

Hi Emma, Thank you for your fantastic review! We completely understand the last-minute gift scramble, and we're so happy we could help! We're so pleased to hear you found the process easy and the shipping fast. We hope the recipient treasures their gift! We can't wait to help you again. Thanks & regards, PF Team x

Posted 4 months ago

“Personalized lunch box is very cute. The detailed engraving is lovey. Easy to talk to when I had a problem with my order. Very accommodating with a solution.”

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Posted 4 months ago

Thank you so much for your lovely review! We’re thrilled you loved the personalised lunch box and the engraving and glad we were easy to chat with regarding your order. We’ll keep aiming to provide accommodating and friendly service. If there’s anything else we can help with, just let us know. 😊

Posted 4 months ago

“The 4 star review is for the team to make sure the card message is added as an option when ordering online. I ticked it but when finished ordering, there was no option to add a message so I had to email them and to be honest they added the message. I was not happy with the delivery courier as the delivery corporate address opens at 07:30 am and they said at 08:45 , attempted delivery, no one was available to take the parcel so taken to a nearby collection centre, I couldn't chat or call the courier delivery despite waiting online for an hour, so better to change your delivery courier. The gift itself was amazing and wrapped neatly and I loved it very much.”

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Posted 4 months ago

Hi Basil, Thank you for taking the time to share your feedback. We’re glad the gift itself met your expectations and that it was wrapped nicely. We’re sorry about the missing card message option online and the delivery issue with the courier. We’ll look into the online ordering flow and, as for the courier arrangement, rest assured that this will be forwarded to our appropriate team for review and feedback to prevent this from happening again. If there’s anything else we can do to help, please let us know. Kind regards, Team Personalised Favours

Posted 4 months ago

“So happy with this purchase. In fact, I have bought again because this was a perfect gift! 💕”

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Posted 4 months ago

Thank you so much for your wonderful feedback! We’re thrilled you’re happy with the purchase and that it made a great gift, enough to buy again. 😊

Posted 4 months ago

“Great product 😎”

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Posted 4 months ago

Hi Zarko, Thank you so much for your great feedback! We’re really glad to hear you’re happy with the product. We truly appreciate your support and hope you enjoy it for a long time to come. Thanks & regards, PF Team x

Posted 4 months ago

“Love Love Love best present for my daughter and son in law for their wedding. And quality is amazing”

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Posted 4 months ago

Hi Vicki, Thank you so much for your lovely review! We’re absolutely thrilled to hear how much you loved the gift. Knowing it was such a special present for your daughter and son-in-law’s wedding truly means a lot to us. We’re also so pleased you were happy with the quality. Thank you again for your support, and we hope the newlyweds enjoy their gift for many years to come! Thanks & regards, PF Team

Posted 4 months ago

“Love the blanket. Just in time for Mother's Day.”

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Posted 4 months ago

Thank you so much for your lovely feedback, Hendi! We’re so happy to hear you love the blanket and that it arrived just in time for Mother’s Day! We truly appreciate your support and hope it made the occasion extra special 💐

Posted 4 months ago

“Were bought as wedding favours for ypung children. Filled with natural lollies and they thought it was great that their names were on them.”

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Posted 4 months ago

Hi June, Thank you so much for your lovely review! We’re delighted to hear the wedding favours were such a hit with the children and that they loved seeing their names on them. We value your feedback, and we look forward to helping you with your next occasion. Thanks & regards, PF Team x

Posted 4 months ago

“Awesome chopping board. Mother in law loved it for her 80th Birthday! Quick delivery and lovely product.”

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Posted 4 months ago

Thank you so much for your lovely feedback, Stephen 😊 We’re really happy to hear the chopping board was a hit and perfect for your mother-in-law’s 80th birthday! We truly appreciate your support. PF Team xx

Posted 4 months ago

“The bookmark was fabulous, just how I expected it. My husband loved it. The pre checks before hand was awesome as well, to ensure no mistakes were made with the wording or the spelling before printing. Would definitely order again.”

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Posted 4 months ago

Thank you so much for taking the time to share your feedback, Lorraine! We’re absolutely delighted to hear that the bookmark turned out just as you expected and that your husband loved it! We truly appreciate your kind words and support, and we’d love to help you again anytime in the future.

Posted 4 months ago

“Thank you Personalised Favourites, the 21st mug wasn’t just a generic with added engraving…it was fully personalised! Birthday boy loved so thank you again!”

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Posted 4 months ago

Hi Simon, Thank you so much for your fantastic review! We’re thrilled to hear the 21st mug exceeded your expectations and that the birthday boy loved it. We value your feedback, and we look forward to helping you with your next occasion. Thanks & regards, PF Team x

Posted 4 months ago

“Great product as usual from this company. I was really happy with artwork and my friend whose birthday it was loved it.”

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Posted 4 months ago

Thank you so much for your lovely feedback, Chris! 😊

Posted 4 months ago

“Very happy with the product and delivery was fast. Thanks”

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Posted 4 months ago

Thank you so much for your feedback, Glenys! We are pleased to know that you received your order on time and you're happy with the product. 😊

Posted 4 months ago

“Could not be happier with the quality of the engravings and the efficiency of delivery”

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Posted 4 months ago

Thank you so much for your kind words, Steve! 😊

Posted 4 months ago

“Very happy with the items and very good packaging”

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Posted 4 months ago

Thank you for your 5-star rating and kind words, Christopher! 😊

Posted 4 months ago

“looks great very happy with it”

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Posted 4 months ago

Thanks so much for your kind words! We’re really glad you’re happy with it. 😊

Posted 4 months ago

“The items I selected for a mates 60th birthday from your website was an enjoyable experience with a good range of choices. Unfortunately it was let down by the amount of time it took your courier Aramex to deliver, 6+ days to get a parcel from Central Coast NSW to Penrith NSW. I tracked my order and the item sat in Aremex Sydney warehouse for 2 days. I know this to be a regular issue with Aramex as we order wine online and they use this courier also, we have had multiple issues mostly with having to go to their nearest collection office to collect our order due to not being home due to no warning of when they may arrive. They are also extremely difficult to contact. When I try to give them feedback, they are not interested. Extremely frustrating. In my opinion Australia Post would do a far better job. I would be reluctant to return due to the sub standard delivery option I'm sorry. Although my mate received his gift after his celebration, he very much loved the gifts we purchased from Personalised Favours. Thank you for your time.”

Helpful Report

Posted 4 months ago

Hi Anthony, Thank you for taking the time to leave such detailed feedback. We’re really pleased to hear you enjoyed shopping with us and most importantly, that your mate loved his 60th birthday gifts. We’re very sorry the delivery experience let your order down. We did follow up via email to apologise, however we completely understand your frustration with the delay. We do also ship with Australia Post and would be more than happy to add this as your preferred delivery method for any future orders. We’d certainly love the opportunity to provide you with a much smoother experience next time. Thank you again for your feedback and for choosing Personalised Favours. Kind regards, The Personalised Favours Team

Posted 1 month ago

“I've lost count of how many orders I've made over the years. Simply amazing products, friendly, helpful & super patient staff. Don't think twice about ordering from Personalised Favours, the hardest choice is what to pick or the wording you want for your personalisation- Thanks Team P.F”

Personalised Favours 5 star review on 5th May 2026

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Posted 4 months ago

Hi Tracey, Thank you so much for your amazing review! We’re so grateful for your continued support over the years, it truly means the world to us. It’s wonderful to hear you’ve consistently loved our products and had such positive experiences with our team. Your kind words about our service and patience really made our day! We’re so glad to be your go to for personalised gifts, and we look forward to helping you with many more orders in the future. Thanks & regards, PF Team x

Posted 4 months ago

“Great service! Arrived on time. Lovely money box.”

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Posted 4 months ago

Hi Elizabeth, Thank you so much for your lovely review! We’re really happy to hear you’re pleased with your money box and that it arrived on time. We truly appreciate your support and hope you enjoy it 😊

Posted 4 months ago

Personalised Favours is rated 4.9 based on 4,019 reviews