Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 31,521 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 31,521 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expensive premium but I have had no issues with claims & coverage, grateful to have some peace of mind with vet bills.”

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Posted 1 year ago

“Quickly resolves claims, good value for the cost, never had any problems.”

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Posted 1 year ago

Hi Cameron, thank you so much for the positive feedback. We are glad to have you as part of our Pets Best family! -TH

Posted 1 year ago

“They will double your premium after the first year. Scummy.”

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Posted 1 year ago

“Claims are easy to submit and are processed quickly. It makes care for unexpected illnesses affordable.”

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Posted 1 year ago

Hi Amy, thank you so much for sharing your experience. We are so glad to hear how Pets Best has positively impacted your pet’s life. Thank you for choosing Pets Best to protect your pet! -TH

Posted 1 year ago

“Great coverage and quick claim payment”

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Posted 1 year ago

“Always satisfied with the response to my claims!”

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Posted 1 year ago

“Responsive. Appreciate the service.”

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Posted 1 year ago

Hi Sandra, thank you so much for sharing your positive feedback with us! We are glad to have you as part of our Pets Best family! -TH

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I don’t know what I would do without Pets Best. My baby was diagnosed with cancer, and they made it possible for me to keep fighting for my baby. Reimbursement is quick and they are so easy to reach if you have any questions. I have told so many friends about getting an insurance with them. Highly recommend!!!”

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Posted 1 year ago

Hi Colleen, we are so glad to know Pets Best has been by your side when you needed it most. Thank you for sharing your story with us and for being part of our Pets Best family! -TH

Posted 1 year ago

“prompt reliable claim process”

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Posted 1 year ago

“So easy to file a claim and the response to a claim is fantastic especially timing”

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Posted 1 year ago

“I purchased it on a Friday got my puppy on that Sunday took her to the vet on Monday and this Pets Best paid me for that visit…that quickly. That’s amazing! Highly recommend Pets Best!”

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Posted 1 year ago

“- excellent customer service - Processing of insurance claim is super fast.”

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Posted 1 year ago

“I have been very satisfied with Pets Best. They respond quickly and work hard to determine the most reimbursement for all claims. Will use again and again and recommend!”

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Posted 1 year ago

“Pets Best is so easy to work with. The claim process is easy, you get a clear, easy to understand EOB, and prompt payment, even when getting a paper check.”

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Posted 1 year ago

“I love everything about Pet's Best! Not only do they offer several benefit options for every budget, but the online claim process is so easy I think a five year old could do it! Additionally, all of my claims have been processed and sent automatically into my bank account within one week of submission! Keep up the great work Pet's Best!”

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Posted 1 year ago

“I have been with Pets Best for 3 years. Always great service and I feel protected as a pet parent. It is worth every penny to me to be protected.”

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Posted 1 year ago

“Fast service”

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Posted 1 year ago

“The claim process took less than a month. I received my EOB early this week and the funds are not yet on my bank. Customer service by phone or chat has been helpful. Overall 4 stars. ⭐️”

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Posted 1 year ago

“I have reviewed Pets Best in the past, and the review still stands, look to another Insurance Company for your furry friends, because they are a typical insurance company, DENY, DENY, DENY. Sadly, our lil' bugger is too old to change companies at this point, but the next adoption will most definately NOT INCLUDE Pets Best, um, because they are not the best, not even close!”

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Posted 1 year ago

Pets Best Insurance is rated 4.3 based on 31,521 reviews