Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,802 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently submitted a claim for my dog’s surgery. It was very easy to submit the claim and I received payment in a reasonable amount of time. I am also happy with the coverage amount.”

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Posted 10 months ago

“Expensive premium but I have had no issues with claims & coverage, grateful to have some peace of mind with vet bills.”

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Posted 10 months ago

“Quickly resolves claims, good value for the cost, never had any problems.”

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Posted 10 months ago

Hi Cameron, thank you so much for the positive feedback. We are glad to have you as part of our Pets Best family! -TH

Posted 10 months ago

“They will double your premium after the first year. Scummy.”

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Posted 10 months ago

“Claims are easy to submit and are processed quickly. It makes care for unexpected illnesses affordable.”

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Posted 10 months ago

Hi Amy, thank you so much for sharing your experience. We are so glad to hear how Pets Best has positively impacted your pet’s life. Thank you for choosing Pets Best to protect your pet! -TH

Posted 10 months ago

“Great coverage and quick claim payment”

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Posted 10 months ago

“Always satisfied with the response to my claims!”

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Posted 10 months ago

“Responsive. Appreciate the service.”

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Posted 10 months ago

Hi Sandra, thank you so much for sharing your positive feedback with us! We are glad to have you as part of our Pets Best family! -TH

Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“I don’t know what I would do without Pets Best. My baby was diagnosed with cancer, and they made it possible for me to keep fighting for my baby. Reimbursement is quick and they are so easy to reach if you have any questions. I have told so many friends about getting an insurance with them. Highly recommend!!!”

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Posted 10 months ago

Hi Colleen, we are so glad to know Pets Best has been by your side when you needed it most. Thank you for sharing your story with us and for being part of our Pets Best family! -TH

Posted 10 months ago

“prompt reliable claim process”

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Posted 10 months ago

“So easy to file a claim and the response to a claim is fantastic especially timing”

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Posted 10 months ago

“I purchased it on a Friday got my puppy on that Sunday took her to the vet on Monday and this Pets Best paid me for that visit…that quickly. That’s amazing! Highly recommend Pets Best!”

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Posted 10 months ago

“- excellent customer service - Processing of insurance claim is super fast.”

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Posted 10 months ago

“I have been very satisfied with Pets Best. They respond quickly and work hard to determine the most reimbursement for all claims. Will use again and again and recommend!”

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Posted 10 months ago

“Pets Best is so easy to work with. The claim process is easy, you get a clear, easy to understand EOB, and prompt payment, even when getting a paper check.”

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Posted 10 months ago

“I love everything about Pet's Best! Not only do they offer several benefit options for every budget, but the online claim process is so easy I think a five year old could do it! Additionally, all of my claims have been processed and sent automatically into my bank account within one week of submission! Keep up the great work Pet's Best!”

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Posted 10 months ago

“I have been with Pets Best for 3 years. Always great service and I feel protected as a pet parent. It is worth every penny to me to be protected.”

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Posted 10 months ago

“Fast service”

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Posted 10 months ago

“The claim process took less than a month. I received my EOB early this week and the funds are not yet on my bank. Customer service by phone or chat has been helpful. Overall 4 stars. ⭐️”

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Posted 10 months ago

Pets Best Insurance is rated 4.3 based on 29,802 reviews