Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 32,493 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 32,493 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Within 5 Days
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pets Best normally has very quick claims processing, but they also communicate very well when they encounter a delay.”

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Posted 9 months ago

“If I had not purchased Pets Best insurance for my Service Dog, I would never have been able to afford the chemo treatments for his Hemangiosarcoma/cancer last year. Claim submission is simple and reimbursements have been prompt. The few times I've had to talk to someone for customer support, they have been friendly and helpful.”

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Posted 9 months ago

“My pet and I love PetsBest! I can rest assured that I can provide the best care possible to my pet while having her insured with PetsBest.”

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Posted 9 months ago

“They seem to be better than most insurance for pets. I have had this for him since he was a kitten.”

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Posted 9 months ago

“Easy to submit claims and prompt responses!”

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Posted 9 months ago

“I love how Pets Best addresses my claims . Very straightforward and quick.”

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Posted 9 months ago

“Very pleased with Pet's Best. We have accident only coverage for our almost 10 year old dog. I was skeptical, but PB reimbursed us for much of a very expensive ER visit due to our dog eating some unknown substance. Very impressed.”

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Posted 9 months ago

“P.B. Communicates well and delivers what they say they will. Highly recommend!”

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Posted 9 months ago

“This company takes to long to process a simple claim. I was asked twice to send in the same invoice when everything the company was asking (pet's name, DOS, etc) was right there in black and white! When sending in the same invoice for the second time, I had to circle info that was right there. Ridiculous!”

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Posted 9 months ago

“This was our first experience with Pets Best and it was fabulous. Easy to submit the claim--Pets Best was very communicative during the process and our reimbursement was exactly as stated it would be in our policy. We are very pleased with this company and feel grateful to have support for our dog during an unexpected illness.”

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Posted 9 months ago

“The website is very user friendly. I have filed many claims for our two dogs and the response on the claims are quick and the transactions occur within a day or so of submittal. Whoohoo! I love PetsBest!”

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Posted 9 months ago

“Fastest processing of claims I have ever seen!”

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Posted 9 months ago

“Pets Best is quick to respond. Their app is very easy to use.”

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Posted 9 months ago

“Pets Best is been wonderful to work with! I recommend this insurance to everyone.”

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Posted 9 months ago

“Easy to upload the invoices. Prompt responses about the claims. I used the app. It’s really easy to”

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Posted 9 months ago

“Quick settlement of claims and clear explanations.”

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Posted 9 months ago

“I used Nationwide die my previous pet. Thought I would try yours. It has left litter to be desired.”

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Posted 9 months ago

“Quick responses, usually quick processing and once processed quick reimbursement. I think of it like Aflac for my dog.”

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Posted 9 months ago

“Worth every penny. You can call them 24/7 to voice your concerns regarding your pet. The vet tech will let you know if you should have them be seen immediately and if not they will tell you to monitor them and tell you what warning signs to look for. Oh I almost forgot, they process claims quickly.”

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Posted 9 months ago

“So easy to deal with. I recommend Pets Best to everyone I know who gets new pets.”

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Posted 9 months ago

Pets Best Insurance is rated 4.3 based on 32,493 reviews