Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 30,693 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 30,693 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They followed through”

Helpful Report

Posted 1 year ago

“so far i like the insurance provided for my dog, The only thing i am wondering is why the same benifets are rolled over for my renewal policy, for instance, spay or neutering is a benifet that is not needed for my dog its been done and there other things that dont apply now that i am on my 2nd year , im refering to the best wellness program”

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Posted 1 year ago

“I have owned 6 golden retrievers over the past 30 years and have never had pet insurance. I saw a recommendation for Pets Best on my Dental Insurance page and after spending well over $7K on our two boys last year and having to let them go I swore I would get insurance for the next one. Bear joined us just before Christmas and has had a wellness check and medication since then. I submitted the claims and have already received responses and the payments are being sent to my checking account. Very easy and great knowing I have this plan! My dogs are so important to my wellbeing!”

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Posted 1 year ago

“Always pleased with the swift turn around in paying claims”

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Posted 1 year ago

“I have been with Pets Best for several years now and find them to be a very fair customer service oriented company. Recommend them to anyone looking for pet insurance.”

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Posted 1 year ago

“They have been so good and quick with my claims for our baby Bailey”

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Posted 1 year ago

“I been using it for like 3 years and it's always fast and never give me any trouble.”

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Posted 1 year ago

“Easy to submit claims and they are reviewed quickly.”

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Posted 1 year ago

“Pets Best was the best thing to do for our girl Elsie. Ease the mind knowing we have coverage.”

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Posted 1 year ago

“Right before Christmas we almost lost our 2 year old Keeshond boy, Olaf, to what turned out to be Acute Hemorrhagic Diarrhea Syndrome. Thanks to quick work from MedVet in Columbus, he has fully recovered. Expensive, but worth it. Pets Best then came to our financial rescue to lessen the full impact of an exhaustive IV treatment. A good relief for a difficult time. Kept us informed throughout the claim review, and reimbursed within a month of claim. We highly recommend PetsBest and our daughter just insured for their new pup Cosmo.”

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Posted 1 year ago

“Always recomending petsbest to friends and family. I do appreciate the quicker turn arounds on reimbursements. Celebrating almost 5 years together!”

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Posted 1 year ago

“Pets Best is amazing! They helped us get one our babies treatments he needed where we would not have been able to afford it. They reimburse quickly and submitting claims is very simple. Highly recommend. Thank you, Pets Best!”

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Posted 1 year ago

“Submitted a claim on;ine for flea medication. The process went smoothly, and I was notified it was received. Claim was paid in full quite promptly.”

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Posted 1 year ago

“Good claims processing practices. But you raise rates every year by at least $100. This is too much.”

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Posted 1 year ago

“No where near covers what you expect. $690 bill and we get $190 back. No what I would call insurance, it’s like a discount.”

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Posted 1 year ago

“I have had a great experience dealing with Pets best. The claim process if effortless. I would highly recommend this company for your pets best interest.”

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Posted 1 year ago

“Responses are quick, as well as payment.”

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Posted 1 year ago

“Very easy to work with! Great coverage”

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Posted 1 year ago

“As a long, long time member of Pets Best, I highly recommend this organization. They offer a great service.”

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Posted 1 year ago

“Great customer service and easy to submit a claim via the app.”

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Posted 1 year ago

Pets Best Insurance is rated 4.3 based on 30,693 reviews