“I'd seen the Bethany dress online but wanted to try it on instore. Unfortunately it wasn't available in store as it was last season but the very helpful assistant at the Milton Keynes store found me a dress in a similar style and fit so I would know which size to order online”
“I'd been looking for some suitable shoes for ages for my granddaughters wedding in August.tried different places for something suitable that where smart with a small heel too no avail then I saw these and they fitted perfectly and more importantly where comfortable for wearing all day at a wedding ššš»”
“This was a lovelly dress and so nice to wear albeit the stitching started to break after one wear so sadly had to return. You need to size up im am normally a 16 due to a larger bust but i bought a 18 and it was still a little snug”
“I bought a blouse online but unfortunately it was too big so needed to change for smaller size . I nearly didnāt buy the smaller size as I had to pay to return the original & then pay again to order the smaller size as I hadnāt got the refund for the original blouse . Canāt you do exchange like other retailers ?”
“Phase eight as always carries quality products. However with my last purchase of 2 dresses , I was disappointed with the strange ' ae' sizing which i saw on the app. Presuming it was a sizing for UAE and that it would match UK size , I ordered both dresses as AE 8 which turned out to be UK 12 ! And I had to get both tailored to fit me . Why create such a confusion when none existed. Please go back to displaying only UK & US sizing as you used to. I still cant understand what Ae sizing stands for !”
“Ordered the dress as a second choice for a wedding , the colours are fabulous , and the fit was perfect. Light weight dress for summer months thatās way to coordinate. Love it”
“Love this cardigan! bought to wear for autumn/winter occasions over dresses etc. as I feel the cold, lovely weight and warm with a little sparkle, could also be worn casual with jeans....happy to recommend”
Hi Vanessa,
Iām really sorry to hear the dress arrived in a crumpled state. This isnāt the experience we want for you. Please could you contact our Customer Care Team with photos of the packaging and dress so we can review this and provide a satisfactory solution for you.
Kind regards,
Team Phase Eight
Hi Georgia,
Iām really sorry you feel the pricing and selection are disappointing. This isnāt the experience we want for you. If youād like us to help further, please share any specific items or orders youāre referring to and weāll take a closer look.
Kind regards,
Team Phase Eight