Phase Eight Reviews

Name: Phase Eight
Rating: 4.32

4.3 Rating 5,161 Reviews

84 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

44,421

Anonymous

Anonymous // 01/01/2019

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“Dress fab but delivery was extremely painful and took multiple calls to customer services and store”

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Posted 1 week ago

We’re sorry to hear about the delivery experience being painful and the multiple calls to customer services and store. Please contact our Customer Care team so we can look into this and assist further.

Posted 1 week ago

“Beautiful fit, style and colour I love”

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Posted 1 week ago

“Been shopping with them for years!!! Clothes are always good quality fabrics & well made.”

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Posted 1 week ago

“Fabulous dress. True to size. Very comfortable to wear.”

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Posted 1 week ago

“I wore the dress on my birthday and I looked like a real queen. The dress is so beautifully made, size fits perfectly.”

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Posted 1 week ago

“Always lovely fitting clothes”

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Posted 1 week ago

“Excellent service and delivered in time.”

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Posted 1 week ago

“Prompt service”

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Posted 1 week ago

“Very disappointing, the fascinator didn't arrive. When I chased it I was promised it would be sent out that day. Later in the day I had a refund in my account with no explanation. I spoke to someone on the chat who said it was out of stock. When I asked if they were going to let me know there was no reply. Terrible customer service and let down 1 week before the wedding. Not good enough and would never recommend phase eight due to this experience”

Helpful Report

Posted 1 week ago

We’re sorry to hear your fascinator didn’t arrive and that you received a refund with no explanation. This isn’t acceptable. Please contact our Customer Care team so we can look into this and assist further.

Posted 1 week ago

“Good service, helpful assistance in store.”

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Posted 1 week ago

“Great customer service.”

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Posted 1 week ago

“I like phase eight clothing overall as they have some nice pieces for casual and are go to for occasion wear. Easy to shop online and returning to store is handy for me”

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Posted 1 week ago

“I ordered the bracelet set - was told Evri would deliver a waited and waited and waited and was told there was “a problem”. Contacted Phase Eight who looked into it and came back to say it had been lost in transit 🤔very suspicious. I have been refunded but was disappointed as wanted the item fir a special occasion.”

Helpful Report

Posted 1 week ago

We’re sorry to hear about the lost bracelet set in transit and the disappointment this caused, especially for a special occasion. Since you were refunded, we understand this may still be frustrating. If you’d like any further assistance, please contact our Customer Care team so we can look into this and help further.

Posted 1 week ago

“Just what I needed. Perfect”

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Posted 1 week ago

“Great site, easy to use and true sizing”

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Posted 1 week ago

“Beautiful clothes!”

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Posted 1 week ago

“Always good quality”

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Posted 1 week ago

“Great returns, this was my 4th try at the right wedding outfit and this was the perfect dress!”

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Posted 1 week ago

“I have sent it back on 11th May as wrong size and haven’t heard a thing. Not even an email and no refund as yet.”

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Posted 1 week ago

We’re sorry to hear you haven’t had a response about your return sent on 11th May. Please contact our Customer Care team so we can look into this and assist further.

Posted 1 week ago

“A brand I can rely on. Very good online service. Pity no shop in my area”

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Posted 1 week ago

Phase Eight is rated 4.3 based on 5,161 reviews