“I like it but as the weather has been far too hot for long sleeve tops I haven't worn it yet. However, will look forward to wearing it later in the year.”
“I would not recommend this item
That said k wouldn't recommend anh garment received last week as i believe all three items were substandard to what I have purchased in the past...”
“I had to return the original jacket as it was damaged in the outside packaging , so they wavered the postage charge , which I thought was great customer service .
I received the refund very quickly too.
I ordered a new identical jacket and it came very quickly too , and I love it .”
“It has been over 2 weeks since I placed my order and it has not yet been dispatched. Phase Eight service is dreadful.
Hats have now arrived . One in a paper carrier bag and is damaged . The other arrived in s torn Hobbs hat box that has been sellotaped - terrible service from Phase Eight”
We’re sorry to hear your order hasn’t been dispatched after over two weeks. Please contact our Customer Care team so we can look into this and assist further.
“Good on line shop. I found what I wanted really easily. They kept me informed of what my order was doing with delivery. Unfortunately if you need a refund you don’t get much information though just you have to wait”
“My first on line order with Phase Eight will be my last. Appallingly tardy delivery on one item described as "in stock"; earrings described as "in stock" cancelled by Phase Eight and a very expensive dress arrived badly creased in a torn plastic covering with no packing other than a recycled piece of tissue paper.”
We’re sorry to hear about the delays and the condition of the dress on arrival. We understand how frustrating that must be. Please contact our Customer Care team so we can look into this and assist further.