Hi Anne,
Thank you for sharing your feedback. We’re glad the dress fabric and workmanship are to your liking, though we’re sorry the style isn’t right for you and that it emphasizes the lower half.
If you’d like, we can suggest alternative styles that may be more flattering for a plus-size figure and share tips on fit. We’re here to help with sizing guidance or any query you may have.
“Quality and fit of clothes varies from one extreme to another. The tops of garments usually come up very large and are out of proportion to the rest of the garment.”
Hi Elizabeth,
We’re very sorry to hear that your item arrived in such poor condition. That’s certainly not the standard we aim to deliver.
Thank you for returning it — we completely understand your disappointment. We’ll be reviewing our packaging and handling processes to help prevent this from happening again.
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