“The quality is superbe but the fit is small - i have recently lost 6 stone and wear size 10/12/14 in Next and M&S for example, but I had to get the 18 in phase eight!”
Hi Gaynor,
Thank you for your feedback. We’re pleased to hear you loved the colour and style of the suit, but we’re sorry to learn the fabric did not perform as expected during wear. We understand how disappointing it is when creasing affects the overall look, especially with lighter colours. Your comments are appreciated and will be shared with our product team for review.
Kind regards, Phase Eight Customer Care
Hi Sue,
We’re sorry to hear the item wasn’t right for you. We understand that fabric feel, fit and style are all important, and it’s disappointing when a product doesn’t meet expectations. We appreciate your feedback regarding the sizing and design, and we’ll be sure to share your comments with our team for review. Thank you for taking the time to leave a review.
Kind regards, Phase Eight Customer Care
Hi Kathryn,
We’re very sorry to hear that your order has not been received. We understand how frustrating this must be, and this is not the experience we want for our customers. Please accept our apologies for the inconvenience caused, and thank you for bringing this to our attention.
Kind regards, Phase Eight Customer Care
“Top is a lovely colour, the corsage sits well on both the front and back of the shoulder, it fits well and looks lovely withthe skirt which I have also purchased for my cruise in July. Fit is perfect”
Hi Ashwini,
We’re sorry to hear the item did not match your expectations based on the online image. We understand how disappointing this can be when shopping online, and we appreciate you taking the time to share your feedback. Your comments will be passed on to our team as we continue to review our product imagery and descriptions for accuracy.
Kind regards, Phase Eight Customer Care
“I have bought clothing from Phase Eight over the last serveral years and always been pleased with the service and the quality of the clothing. Occasionally I thave had to size up on clothing but no on this occasion.”