“Jumpsuit arrived, paid for next day as I needed it urgently. Jumpsuit was perfect however the item was damaged, pull all down the trouser leg. Disappointed it wasn’t checked before dispatch!! Had to resort to another outfit but would have preferred to wear the jumpsuit 🫤”
Hi there,
We’re really sorry to hear the jumpsuit arrived damaged. That isn’t the experience we want for you.
Please contact our Customer Care team with your order number and, if possible, photos of the fault so we can investigate and resolve quickly.
Kind regards,
Team Phase Eight
“The jacket and trousers are lovely and really good quality, however the 3 stars is because they arrive so screwed up i had to pay the dry cleaners £7 to press them both .”
Hi there,
We’re really sorry to hear the dress was too long for petite. That isn’t the experience we want for you.
Please contact our Customer Care team with your order number and any details about the fit.
Kind regards,
Team Phase Eight
“Have bought products from you forever & honestly still wear as the quality of material, design & workmanship is superb
Your clothes have an endless era Thank you”