“Delivery just takes so long. If you pay for next day delivery (like I did for this item because I needed it in a hurry) it doesn’t arrive in time. And regular delivery takes over a week, when they promise 3-5 days.
Can’t comment on the quality of the items I ordered because they never got delivered.”
“Phase Eight is the company I choose when I need a dress for an occasion. Their dresses are elegant but not too expensive. Service is excellent with items being delivered quickly and any refunds made promptly.”
“I ordered two pretty dresses, in which one was very disappointing as it was very creased. So as it was a sale item I took a chance and washed it and I’m pleased to say it looks lovely. But I do think the packing and checking of the items needs improvement.”
“.I have bought quite a number of Phase Eight dresses this year. For me it has been a great year for style and fit. I have really enjoyed wearning the dresses at various events.”
“I ordered 2 dresses to try to find one zip that worked properly. Invisible zips refusing to pass a waist seam is what happens, when excess fabric is not cut away before sewing up. I noted from the reviews that others experienced exactly the same thing. What a waste of everyone's time and money. All for a short cut in the manufacturing process. The shop staff were great, as always, but restitution of my out of pocket expenses was out of their hands. My on-line complaint resulted in a prompt refund of my delivery and parking charges, but sadly no goodwill gesture for my inconvenience.”
“First time shopper online . Not happy with the update of my order. Only received one email saying will be delivered on this date when was late .there was no number to call but online chat option available which was little helpful.”