“Truthfully I came across your store by accident in the city centre. I knew the company name but never realised the range of sizes including for the larger lady. My daughter suggested we went in. I was very impressed by the range of styles, quality of the materials, colours, accessories. Staff were extremely helpful, talking to them in the store and by telephone. Helping me calm for anxieties as I was placing a very large order.and the cost of it. Reassurance came from the staff. Placed an order online. Confirming the order. Went delivery to store would be. Sadly got an email stating 2 items were out of stock. Rest of order was dispatched to store. I called the store to check when I could attend the store. Again politeness, reassurance. We arrived at the store a couple of days later. Tried both garments on. Hard decision as both very different designs but I choose a navy blue dress - Abigail Wrap dress. Overall, my experience with the store, staff, online couldn’t have been more perfect. Thank you for everything.”
I’m really sorry your item didn’t arrive. Please contact our Customer Care team with your order details so we can look into this and arrange a resolution as quickly as possible.
“I shopped on line, I am delighted that the photos match the actual.pitfit and the sizing is appropriate
Dress ( as expected ) is being altered ready for a Spring Wedding”
“This is a beautiful jacket and at a great price in the sale. I ordered a size 12 but had to return it and request a size 10 which fitted well so it definitely is roomy! Warm and well made and I am delighted.”