Phase Eight Reviews

Name: Phase Eight
Rating: 4.32

4.3 Rating 5,167 Reviews

84 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

44,429

Anonymous

Anonymous // 01/01/2019

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“I ordered a bag and after two weeks I was told there would be a delay. On chasing up I was then told my order couldn’t be fulfilled. There appears to be real issues with online ordering. I was offered a full refund. Hope you have better luck than me.”

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Posted 3 weeks ago

We’re really sorry to hear you’ve had such a frustrating experience, Alison. That isn’t the experience we want for you. Please contact our Customer Care team with your order number and any details about the delay and cancellation so we can look into this and resolve it as quickly as possible. Kind regards, Team Phase Eight

Posted 3 weeks ago

“Very good customer service arrived in good time”

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Posted 3 weeks ago

“Good service and I liked the dress but not quite what I was looking for.”

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Posted 3 weeks ago

“It never arrived. Wrote to the company and they didn't even reply to me. Still waiting for a refund. Appaling customer service.”

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Posted 3 weeks ago

We’re really sorry to hear you’ve not received your item and haven’t had a reply yet. This isn’t the experience we want for you. Please contact our Customer Care team via email, webchat or whatsapp with your order number and any details about the refund request so we can look into this and resolve it as quickly as possible. Kind regards, Team Phase Eight

Posted 3 weeks ago

“Love phase right. Lovely dresses and beautiful material.”

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Posted 3 weeks ago

“The fit wasn’t right on me. Neck fastening was difficult to do up. Fabric not as nice as expected. Sadly returned.”

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Posted 3 weeks ago

“Me gusta que la marca tenga modelos de vestidos clásicos pero de moda, así como elegantes”

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Posted 3 weeks ago

“There were some issues with my first order but the next order arrived promptly”

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Posted 3 weeks ago

“Delivery and return was great”

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Posted 3 weeks ago

“Easy to order online and have a look at a much larger selection than in store.”

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Posted 3 weeks ago

“Paid extra for next day delivery but jumpsuit arrived after two days , packaging not suitable for an item of this value.”

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Posted 3 weeks ago

We’re really sorry to hear your delivery didn’t arrive next day and that the packaging wasn’t suitable for the item your purchased. This isn’t the experience we want for you. Please contact our Customer Care team with your order details and any specifics about the delivery issue and the packaging so we can look into this and resolve quickly. Kind regards, Team Phase Eight

Posted 3 weeks ago

“Great to deal with. Quick delivery.”

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Posted 3 weeks ago

“Esta marca la descubrí en una tienda departamental de aquí de México, que es Palacio de Hierro, y me compré un vestido ahí, después busqué la marca en internet y ahí empecé a comprar otros, y ninguno me ha decepcionado, tienen diseño super lindos, y la calidad es excepcional.”

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Posted 3 weeks ago

“It never arrived - it got lost in transit so didn't arrive in time for the weding I'd ordered it from”

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Posted 3 weeks ago

We’re really sorry to hear your item never arrived and that you haven’t yet received a reply. This isn’t the experience we want for you. Please contact our Customer Care team with your order number and any details about the transit issue so we can investigate and arrange a suitable resolution as quickly as possible. Kind regards, Team Phase Eight

Posted 3 weeks ago

“Beautiful cloth and design, very comfortable to wear”

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Posted 3 weeks ago

“Can't fault the service. Delivery is quick, and the return service works well.”

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Posted 3 weeks ago

“I returned the jacket because it didn't fit and style was not as I expected.”

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Posted 3 weeks ago

We’re really sorry to hear the jacket didn’t fit or meet your expectations, Virginia. That isn’t the experience we want for you. If you’re open to it, please contact our Customer Care team with your order details and any specifics about the fit or style concerns so we can look into this and see how we can help. Kind regards, Team Phase Eight

Posted 3 weeks ago

“Prompt delivery”

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Posted 3 weeks ago

“Nice top and good fit. Looking forward to wearing it on holiday!”

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Posted 3 weeks ago

“Excelente calidad y rápida entrega a domicilio”

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Posted 3 weeks ago

Phase Eight is rated 4.3 based on 5,167 reviews