“I have always likesd Phase Eight clothes, well made, consistently stylish and reasonable priced. My only gripe with my recent order experience was the courier. I have already contacted Phase Eight regarding this. My experience with EVRI is always disappointing and frustrating. They acknowledge receipt of a parcel and then it is literally days - in this recent case 6 days - before it is delivered. This deters me now from ordering from anywhere if EVRI is used.”
“Beautiful red dress. Unfortunately the material at the back and sides of the dress were two different lengths. The left side was about 4cm longer than the right side. Disappointing as the dress fitted well and I liked the style. Sadly dress was returned for a refund.”
“Beautiful clothing for special occasions. The colours of my items were true to the website and sizing spot on. Clear communication and items arrived exceptionally well packaged. Materials appear of high quality and all my items very well made.”
“My first puchase was In-Store (Reigate, Surrey). I was impressed with the store, the staff and service on a busy Saturday morning in August. Layout and selection was good.”
“Excellent service, however, would like to receive correspondence from online shopping to acknowledge when items are returned to inform me that they have received them.”
“Item was faulty, spoke to customer services who advised me I could return and wouldn’t be charged the return fee. This is not correct - so not only did I pay for delivery, I also paid a return fee for an item that turned up faulty!”