Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,048 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,218

Anonymous

Anonymous // 01/01/2019

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“Very happy with this neat crisp jacket and relieved to find the size needed for wedding”

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Posted 5 months ago

“Since ordering and paying for this dress online three weeks ago, I have not seen sight nor sound of it. Where is my dress Phase Eight..???? If you want me to review it then let me have the dress please...!!!!”

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Posted 5 months ago

We’re really sorry you haven’t received your dress after three weeks. We’d like to look into this and help resolve it quickly. Please contact our Customer Care team with your order number and any tracking details so we can investigate and update you as soon as possible.

Posted 5 months ago

“Easy to order online and item came in a timely manner. I love the quality of Phase Eight clothes and they are always good with returns and refunds.”

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Posted 5 months ago

“Clothes come up big.”

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Posted 5 months ago

Hi there, Thank you for your feedback. We’re sorry to hear that the sizing didn’t meet your expectations. We understand how important a consistent and accurate fit is, and your comments will be shared with our team as we continue to review and improve our sizing across styles. If you haven’t already, our size guides may help when choosing the best fit, and our customer service team is always happy to assist. Kind regards, Team Phase Eight

Posted 5 months ago

“Beautiful wrap bought for a wedding.”

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Posted 5 months ago

“I really like this brand, always find something for me. Trustworthy. Always fast delivery.”

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Posted 5 months ago

“15 days after placing order I am still waiting for delivery. I have since tried it on in shop and found It an exceptionally heavy material that feels quite spongy - like neopren. Needed for wedding in Italy so not suitable. I will be returning it when it eventually arrives as refund requests have been ignored.”

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Posted 5 months ago

We’re really sorry to hear about the delay and the issues you’ve encountered with the item. We understand how important this was for your wedding in Italy. Please contact our Customer Care team with your order number and any tracking details so we can investigate, arrange a refund if applicable, and ensure this doesn’t happen again.

Posted 5 months ago

“Dress was prefect for wedding just a little longer then I would have like.”

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Posted 5 months ago

Hi Catherine, Thanks for the feedback. We’re glad the dress was perfect for the wedding, and we’ll note the length for future styles. If there’s anything else we can help with, please let us know and we’ll be happy to assist. Kind regards, Team Phase Eight

Posted 5 months ago

“3 out of 5 faulty”

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Posted 5 months ago

We’re really sorry the item didn’t meet your expectations and for any inconvenience caused. Please contact our Customer Care team with your order number and a brief description of the issue. If possible, include any photos (e.g., product, packaging) to help us review and resolve quickly.

Posted 5 months ago

“I have sent it back and have yet to receive my money back!”

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Posted 5 months ago

We’re really sorry you haven’t received a refund yet. We’d like to look into this for you as quickly as possible. Please contact our Customer Care team with your order number and return details so we can investigate and process your refund promptly.

Posted 5 months ago

“I was pleased how quickly a refund was made for a dress which was too big. The smaller size was perfect, very well made from a lovely material and exactly what I wanted for a spevial occasion. It was my first purchase but I suspect it won't be my last!”

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Posted 5 months ago

“Too heavy, colour poor”

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Posted 5 months ago

Hi Sandra, Thanks for sharing your feedback. We’re sorry to hear the item felt heavy and the colour didn’t meet your expectations. If there’s anything we can do to assist, such as size or shade alternatives, please contact us by email and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 5 months ago

“So comfortable and flattering and just the right length. Haven’t washed them yet so hoping they wash well with no shrinkage. Love them”

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Posted 5 months ago

“No problem”

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Posted 5 months ago

Hi Nicole, Thanks for the feedback, we’re glad there were no problems. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 5 months ago

“Phase eight garments are always lovely and I enjoy wearing them”

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Posted 5 months ago

“Very prompt delivery. Dress is exactly as shown and a beautiful lightweight fabric.”

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Posted 5 months ago

“Fantastic customer service and quick and easy delivery and refund on faulty item. Couldn’t fault customer service at all. First time buyer of phase eight but won’t be the last.”

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Posted 5 months ago

Hi Sue, Thank you so much for your kind feedback. We’re delighted to hear that you had such a positive experience with our customer service team and found the delivery and refund process quick and easy. We’re especially pleased to welcome you as a first-time customer, and it’s wonderful to know you’ll be shopping with us again. We look forward to providing you with another great experience in the future. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 5 months ago

“Excellent company to deal with. Easy ordering, quick and efficient delivery process.”

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Posted 5 months ago

“I am really happy overall with this maxi dress.It fits well, looks elegant,and feels comfortable.I would recommend it.”

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Posted 5 months ago

“Brilliant website, lots of dresses to choose from and easy to manouvre on the site. Quick delivery too and informed every step of the way. Thank you.”

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Posted 5 months ago

Phase Eight is rated 4.3 based on 7,048 reviews