Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,048 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,218

Anonymous

Anonymous // 01/01/2019

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“Good company. Good choice of beautiful ladies clothes.”

Helpful Report

Posted 5 months ago

“Great Quality. Too long in the leg.”

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Posted 5 months ago

Hi Susan, Thanks for the great feedback on the quality. We’re sorry the length in the leg wasn’t right for you. If there’s anything else you’d like us to assist with, please let us know by email and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 5 months ago

“I never received my order , , it was returned to you by the courier , I was told it would be available to re order but is out of stock , I was not reimbursed postage”

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Posted 5 months ago

We’re really sorry you didn’t receive your order and that it was returned by the courier. It’s disappointing that the item is out of stock and postage hasn’t been reimbursed, and we’d like to review this for you. Please contact our Customer Care team with your order number, any tracking details, and proof of postage so we can investigate and assist with a refund or alternative resolution as quickly as possible.

Posted 5 months ago

“Item was delayed, took 2 weeks to be delivered. When arrived the box was squashed and torn and the fascinator squashed and permanently creased. Not a good service at all. I will see what they will do but now not enough time for a replacement.”

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Posted 5 months ago

We’re really sorry your order arrived late and in a damaged condition, and that you’re left with a creased fascinator. This isn’t the experience we want for you. Please contact our Customer Care team with your order number and, if possible, photos of the damaged packaging and item so we can review what happened and help arrange a suitable solution.

Posted 5 months ago

“The best quality”

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Posted 5 months ago

“Ordered the dress online, when it arrived it was poorly packaged, heavily creased. Dress is lovely but full of static & creases. Had to take it back to the store to be steamed...twice! No dress carriers available in store, thank goodness for M&S who provided a dress carrier.”

Helpful Report

Posted 5 months ago

We’re really sorry to hear about the packaging and creasing, and that you needed to have the dress steamed twice. That isn’t the experience we want for you. Please contact our Customer Care team with your order number and a brief description of what happened so we can review and help ensure this doesn’t happen again.

Posted 5 months ago

“Good quality products. The smaller sizes seem to sell out quickly.”

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Posted 5 months ago

Hi there, Thanks for sharing your feedback. We’re glad you’re happy with the quality, and we’ll pass your note about smaller sizes selling out quickly to our team. Kind regards, Team Phase Eight

Posted 5 months ago

“Most of the Phase Eight garments I have purchased are well made and stylish, different to less expensive brands.”

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Posted 5 months ago

Hi Glenys, Thanks for sharing your thoughts. We’re glad you find our Phase Eight garments well made and stylish, and different to less expensive brands. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 5 months ago

“Great styles, always looking for my next outfit”

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Posted 5 months ago

“Disappointed that I have ended up paying postage for a product that is completely the wrong fabric pattern.”

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Posted 5 months ago

Hi there, Thank you for your feedback, and we’re sorry to hear about your disappointment. Receiving an item with the wrong fabric pattern is not the experience we want for our customers. We understand your frustration, especially regarding the postage costs in this situation. Your comments have been noted and will be shared with our team so we can review what went wrong and improve our processes. Please don’t hesitate to reach out to our customer service team if you haven’t already, as they may be able to assist further. Kind regards, Team Phase Eight

Posted 5 months ago

“2nd one I've bought ( gained weight since last year and another wedding to go too...”

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Posted 5 months ago

“Good range of clothes and accessories and fast delivery times!”

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Posted 5 months ago

“Very quick delivery to store”

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Posted 5 months ago

“The dress didn’t suit me despite having any other dresses from phase in the wrap style taht are part of my staple for occasion wear. Just couldn’t put my finger on why it work. Gorgeous dress though and beautiful quality as it always is with Phase Eight.”

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Posted 5 months ago

“Perfect fit love the design”

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Posted 5 months ago

“Love the clothes, especially for an occasion, however the returns from Ireland (especially the cost) is to say the least off putting”

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Posted 5 months ago

Hi Jacqueline, Thanks for sharing your thoughts. We’re glad you love the clothes for occasions. I’m sorry the returns and cost from Ireland, have been off-putting. We’ll take your feedback on board and see how we can improve this. If you’d like us to look into a specific order please let us know by email and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 5 months ago

“Reliable delivery and a nice range of styles”

Helpful Report

Posted 5 months ago

Hi there, Thanks for sharing your feedback on reliable delivery and the range of styles. If there’s anything else you’d like us to assist with, please let us know by email and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 5 months ago

“I did not receive the order so cannot comment on on dress”

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Posted 5 months ago

Hi there, We appreciate you taking the time to let us know, and we’re sorry again for the inconvenience caused by not receiving the order. If there’s anything else we can help with, please don’t hesitate to get in touch by email. Kind regards, Team Phase Eight

Posted 5 months ago

“First time I have used yourselves and very happy with my purchase and delivery”

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Posted 5 months ago

“Always find something special in Phase Eight, generous with sizes, they are a bit pricie but worth it as they are well made and durable.”

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Posted 5 months ago

Phase Eight is rated 4.3 based on 7,048 reviews