Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,048 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,218

Anonymous

Anonymous // 01/01/2019

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“The shop in Meadowhall Sheffield has most of the dresses shown online. The staff are very helpful.”

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Posted 5 months ago

“Excellent service, arrived in good time.”

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Posted 5 months ago

“I tried in lots of dresses in the Cribbs Causeway store recently, and the staff were amazingly helpful, bringing other sizes and suggesting accessories, all without being too pushy.”

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Posted 5 months ago

Hi Joy, Thank you for your lovely feedback. We’re so pleased to hear that you had such a positive experience in our Cribbs Causeway store. It’s great to know the team were helpful, attentive, and able to assist you with sizes and styling without being pushy. We’ll be sure to pass your kind comments on to the store team, they’ll be delighted to hear this. We hope to see you again soon! Kind regards, Team Phase Eight

Posted 5 months ago

“Very quick delivery and easy to use website”

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Posted 5 months ago

“Have shopped at Phase Eight for a number of years and now happy to be able to order online .”

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Posted 5 months ago

“Easy to order, arrived quickly and was well packaged.”

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Posted 5 months ago

“Quality is super👌looking great”

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Posted 5 months ago

“Difficult to contact”

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Posted 5 months ago

“I ordered a dress and jacket for my daughter's wedding and was disappointed about the faulty stitching on the jacket and even more disappointed when its replacement arrived and also had faulty stitching. I had to order yet another jacket and was third time lucky. I'm also not impressed about the packaging my orders arrived in - I didn't expect the items of clothing to be folded up small in polythene bags and so creased I will have to have them steamed before I can wear them. If I hadn't liked the outfit so much I would have returned everything.”

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Posted 5 months ago

Hi there, Thank you for your feedback. We’re sorry to hear that the item didn’t sit comfortably or meet your expectations with the fit and shape. We understand how important it is for accessories like this to feel and look right when worn, and we appreciate you letting us know your thoughts. Your comments will be shared with our team for review. We hope we can offer you something more suitable in the future. Kind regards, Team Phase Eight

Posted 5 months ago

“Material is just not the quality of previous cardigans I have bought. Very disappointing.”

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Posted 5 months ago

We’re really sorry to hear the quality isn’t meeting your expectations. We’d like to review what happened and help ensure this doesn’t happen again. Please contact our Customer Care team with your order details so we can look into this and assist with an exchange or refund as quickly as possible.

Posted 5 months ago

“Easy ordering and quick delivery”

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Posted 5 months ago

“Never received the too I was left constantly to chase up the order Asked for a refund Appalling service from Phase Eight”

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Posted 5 months ago

We’re really sorry you didn’t receive your order and that you had to chase it up. Since you asked for a refund, we’d like to review what happened and help ensure it doesn’t happen again. Please contact our Customer Care team with your order number and any tracking details so we can investigate and arrange a refund as quickly as possible.

Posted 5 months ago

“Brilliant , speedy delivery , certainly will rec Phase Eight to friends”

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Posted 5 months ago

“Very pleased all round”

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Posted 5 months ago

“Very quick and easy order and delivery”

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Posted 5 months ago

“Fits perfectly and very smaet”

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Posted 5 months ago

“Always keep you updated on your order, only problem they use Evri which i dont rate they never follow instructions which is frustrating, but Phase Eight are very good.”

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Posted 5 months ago

“Have ordered a few dresses and was refunded in store with now problem.”

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Posted 5 months ago

“Lovely coat. Beautifully made and lined. Luxurious feel. Heavier material than most.”

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Posted 5 months ago

Hi Andrea, Thank you for your lovely feedback. We’re delighted to hear that you’re pleased with the coat and that you appreciate the quality, lining, and luxurious feel of the fabric. We really appreciate you taking the time to share your thoughts, and we hope you continue to enjoy wearing it. Kind regards, Team Phase Eight

Posted 5 months ago

“Delivery was very efficient.”

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Posted 5 months ago

Hi Shona, Thanks for the great feedback, delighted to hear delivery was very efficient. If there’s anything else you’d like us to assist with, please let us know by email and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 5 months ago

Phase Eight is rated 4.3 based on 7,048 reviews