Good morning,
I’m very sorry that your item hasn’t arrived and that your experience with our customer service has been disappointing. We completely understand how frustrating this must be. Rest assured this will be investigated internally to ensure the service is improved.
Kind Regards - Phase Eight Customer Care
“I have ordered a few dresses and had to return some due to various reasons. however the return with the free postage was great. Refund and customer is prompt.”
Good morning,
Thank you for your feedback. I’m sorry that your experience with Evri has been frustrating, especially with the lack of tracking and updates. We understand how important reliable delivery is, and your comments will be passed on to our team who review our courier services.
Kind Regards - Phase Eight Customer Care
Good morning,
I’m sorry to hear that you’re disappointed with the materials of your item. We aim to maintain high standards in all our products, and your feedback is important to us. Rest assured this will be reported.
Kind Regards - Phase Eight Customer Care