“I really like the dress. BUT badly packaged and very creased, there is supposed to be 6 box pleats at the front non were there now paying £20 for professional ironing service”
“I would have loved to have written a review but can not as you cancelled my order 2 days after ordering as you could not supply. I shall not be using this site in future for any purchase and your customer service leaves a lot to be desired”
We’re really sorry your order was cancelled so soon and you didn’t receive an explanation or apology. That isn’t the experience we want for you.
Please contact our Customer Care team with your order number so we can review what happened and assist you as quickly as possible.
Kind regards,
Team Phase Eight
We’re really sorry to hear the dress you paid for never arrived. That isn’t the experience we want for you.
Please contact our Customer Care team with your order number so we can investigate what happened and get this resolved as quickly as possible.
Kind regards,
Team Phase Eight
“I love shopping at Phase Eight and have done so for many many years as you cannot fault the quality of the products. I have given it a 4 star only because of my latest experience where a expensive dress I ordered online arrived without its belt, and there is no replacement belt avialable in stock. Hugely dissapointed.”