“Both items that I have purchased recently are of good quality. However, they arrived very creased and I would like some advice on getting rid of the creases.”
“Unfortunately I took the label off so now I can’t return the coat.
It’s not a great fit! The collar irritates my neck, so I am thinking of asking the dress maker to stitch some silk into the collar,
I love the colour.”
“I am pleased with the dress, but it was despatched from you in nothing more than an envelope, screwed up and impossibly wrinkled. I persevered with a coolish iron for ages to make it wearable again and now I'm happy with it. Very poor service.”