Name: Phase Eight
Rating: 4.32

“It was very nice but dident suit me”

Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad you found it nice, and sorry it didn’t suit you. If you’d like any help with alternatives or suggestions, please let us know by email and we’ll be happy to assist. Kind regards, Team Phase Eight

Posted 1 month ago

“Great outfits”

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Posted 1 month ago

Hi Anjali, Thanks for the great feedback on our outfits. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 1 month ago

“The cloth fit perfectly, love the style but had to return this there some white lines all over the dress that cannot be overlooked. The customer service was great and efficient”

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Posted 1 month ago

Hi there, Thank you for your feedback. We're really glad to hear the fit and style were just right and that you had a positive experience with our customer service. We're sorry to learn about the issue with the white lines on the dress, that’s certainly not the quality we aim to deliver. Your comments have been noted and will be shared with our quality team to help us improve. Kind regards, Team Phase Eight

Posted 1 month ago

“I miss shopping at Phase Eight in Taunton, Somerset. I regularly bought, as I was able to try on in store, and the staff were so friendly and helpful. So many Phase Eight shops have closed.”

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Posted 1 month ago

Hi there, Thanks for sharing your thoughts. We’re sorry to hear Phase Eight in Taunton has closed, and we’re glad you’ve enjoyed shopping with us in-store. You can keep up to date with new arrivals and find your nearest store or online options on our website, and we’re always here to help if you’d like assistance. Kind regards, Team Phase Eight

Posted 1 month ago

“Always receive orders promptly & well packaged.”

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Posted 1 month ago

Hi Jane, Thanks for the great feedback on prompt delivery and careful packaging. We’re glad you had a positive experience. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 1 month ago

“Dresses are of exceptional quality and style, however, it appears most are catered for the taller woman as every dress I’ve tried on is far too long, even with heels. If only they would make the same dresses for shorter women I’m sure they would sell a lot more (I’m only 5 ft 3). The petite range is designed for a smaller frame, not necessarily a shorter woman.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your thoughtful feedback. We’re so pleased to hear that you love the quality and style of our dresses. We’re sorry to learn that the length hasn’t worked well for you. We understand that achieving the right fit isn’t just about overall size but also proportion, and your comments about dress length and our Petite range are really valuable. We’ll be sure to share this with our design team as we continue to review and improve our fit across different heights and body types. We truly appreciate you taking the time to share your experience, and your feedback will help guide future improvements. Kind regards, Team Phase Eight

Posted 1 month ago

“Quick delivery and easy to do returns”

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Posted 1 month ago

Hi there, Thanks for the great feedback on quick delivery and easy returns. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 1 month ago

“Usually like Phase eight clothes but do feel like a lot of it is overpriced”

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Posted 1 month ago

Hi Jane, Thanks for sharing your thoughts. We appreciate your kind words about Phase Eight, and we’ll take your note on pricing on board as we continue to improve. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 1 month ago

“What's to say .... its a lovely brand”

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Posted 1 month ago

Hi Teri, Thanks for the lovely feedback on Phase Eight. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 1 month ago

“Very nice quality clothing. I wish you would put the models height on the descriptions as I'm 5foot 10 and this helps enormously. Can you do more cotton fabrics for the summer please...”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing your thoughts. We’re glad you like the quality. We’ve noted your request to include model heights in product descriptions and the suggestion for more cotton fabrics for summer. We’ll pass these to our team for consideration. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 1 month ago

“The jeans were beautiful made but unfortunately for me too big. I had to return”

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Posted 1 month ago

Hi Pauline, Thanks for sharing your feedback. We’re glad you loved the jeans’ quality, and we’re sorry they were too big. If you’d like, we can help you choose a better size or suggest other styles. If there’s anything else we can assist with, please email us and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 1 month ago

“Dress was prefect for wedding just a little longer then I would have like.”

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Posted 1 month ago

Hi Catherine, Thanks for the feedback. We’re glad the dress was perfect for the wedding, and we’ll note the length for future styles. If there’s anything else we can help with, please let us know and we’ll be happy to assist. Kind regards, Team Phase Eight

Posted 1 month ago

“No problem”

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Posted 1 month ago

Hi Nicole, Thanks for the feedback, we’re glad there were no problems. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 1 month ago

“Fantastic customer service and quick and easy delivery and refund on faulty item. Couldn’t fault customer service at all. First time buyer of phase eight but won’t be the last.”

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Posted 2 months ago

Hi Sue, Thank you so much for your kind feedback. We’re delighted to hear that you had such a positive experience with our customer service team and found the delivery and refund process quick and easy. We’re especially pleased to welcome you as a first-time customer, and it’s wonderful to know you’ll be shopping with us again. We look forward to providing you with another great experience in the future. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 1 month ago

“Great Quality. Too long in the leg.”

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Posted 2 months ago

Hi Susan, Thanks for the great feedback on the quality. We’re sorry the length in the leg wasn’t right for you. If there’s anything else you’d like us to assist with, please let us know by email and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 1 month ago

“Good quality products. The smaller sizes seem to sell out quickly.”

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Posted 2 months ago

Hi there, Thanks for sharing your feedback. We’re glad you’re happy with the quality, and we’ll pass your note about smaller sizes selling out quickly to our team. Kind regards, Team Phase Eight

Posted 1 month ago

“Most of the Phase Eight garments I have purchased are well made and stylish, different to less expensive brands.”

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Posted 2 months ago

Hi Glenys, Thanks for sharing your thoughts. We’re glad you find our Phase Eight garments well made and stylish, and different to less expensive brands. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 1 month ago

“Love the clothes, especially for an occasion, however the returns from Ireland (especially the cost) is to say the least off putting”

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Posted 2 months ago

Hi Jacqueline, Thanks for sharing your thoughts. We’re glad you love the clothes for occasions. I’m sorry the returns and cost from Ireland, have been off-putting. We’ll take your feedback on board and see how we can improve this. If you’d like us to look into a specific order please let us know by email and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 1 month ago

“I tried in lots of dresses in the Cribbs Causeway store recently, and the staff were amazingly helpful, bringing other sizes and suggesting accessories, all without being too pushy.”

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Posted 2 months ago

Hi Joy, Thank you for your lovely feedback. We’re so pleased to hear that you had such a positive experience in our Cribbs Causeway store. It’s great to know the team were helpful, attentive, and able to assist you with sizes and styling without being pushy. We’ll be sure to pass your kind comments on to the store team, they’ll be delighted to hear this. We hope to see you again soon! Kind regards, Team Phase Eight

Posted 1 month ago

“I ordered a dress and jacket for my daughter's wedding and was disappointed about the faulty stitching on the jacket and even more disappointed when its replacement arrived and also had faulty stitching. I had to order yet another jacket and was third time lucky. I'm also not impressed about the packaging my orders arrived in - I didn't expect the items of clothing to be folded up small in polythene bags and so creased I will have to have them steamed before I can wear them. If I hadn't liked the outfit so much I would have returned everything.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback. We’re sorry to hear that the item didn’t sit comfortably or meet your expectations with the fit and shape. We understand how important it is for accessories like this to feel and look right when worn, and we appreciate you letting us know your thoughts. Your comments will be shared with our team for review. We hope we can offer you something more suitable in the future. Kind regards, Team Phase Eight

Posted 1 month ago

Phase Eight Reviews