“Ordered my correct size ,but this coat is cut on a generous style, so had to return and buy one size down, very stylish coat perfect for that special occasion over a long dress.”
“I only deed this for myself but as it had pale blue on it (which doesn’t suit me) I gave it to my mother in law. I didn’t try it on but presume it fitted her as she didn’t give it back to me.”
Hi there,
Thanks for your feedback—glad to hear you like the fit and style. We’re sorry about the packaging issue with some items. If you’d like us to check a specific order or assist with packaging preferences, please let us know and we’ll help.
Hi Janette,
Thanks for your feedback — glad to hear you’ve found some great designs and found us easy to deal with. If there’s anything else we can help with, please let us know.
Hi there,
Thanks for your feedback—sorry to hear you’ll need to return the dress. If there’s anything we can assist with regarding the return, please let us know.
Hi Linda,
Thanks for your feedback — we’re sorry the dress didn’t look right on you. If you’d like help choosing an alternative fit or style, or need assistance with a return, please let us know.
Hi Susan,
Thanks for your feedback—glad to hear you’re a loyal shopper. We are sorry to hear about the sizing. If you’d like to reach out and we’ll help you find the right fit. We’re happy to assist further.
“I do like Phase Eight clothings but I do wish there are more petite size for normal wear.
Petite women works too but Phase Eight seemed to think we only wear party cloths.”
Hi Huong,
Thanks for your feedback— we are glad you like Phase Eight. We appreciate your note on petite sizes and will pass it along to our team for review.
“I like Phase Eight and often buy in their sales these days. It is easier to order and return items if necessary. I am often impressed by their delivery times. Communication is always good.”
Hi Helen,
Thanks for your feedback—glad to hear you’re happy with Phase Eight and our delivery times. If there’s anything else we can help with, please let us know.
“A lovely jumpsuit but far too short in the body for me. Belt was way too big.
Excellent service from my local Phase Eight as always (Wimborne).
Sadly returned”
Hi there,
Thanks for your feedback—glad to hear you were happy with our service. We are sorry the jumpsuit length and belt size weren’t right. If you’d like, we can assist with alternatives or suggestions. Feel free to reach out to us directly.
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