“In my opinion Phase Eight is unbeatable. They are all such a pleasure to wear. All of the products wash so very well. What I always like about Phase Eight is the sizing is absolutely brilliant.”
“Although I did not recieve the dress I ordered, nothing else was given to me for the inconvenience of having to send back the same incorrect purchase twice. I would gave expected a voucher towards another dress or for the correct dress to be sent to me.”
Good morning,
Thank you for reaching out, and I’m truly sorry for the inconvenience you’ve experienced. I completely understand how frustrating it must have been to receive the incorrect item twice, especially after taking the time to return it. Rest assured this will be investigated internally.
Kind Regards - Phase Eight Customer Care
“Was always my 'go to' for events and do's then slipped back a bit with samey fabrics year on year. This season I think theyve found their 'joi de vivre' and I was pleased to find my perfect wedding guest formal dress.”
Good morning,
Thank you for your feedback. I’m really sorry to hear that the quality of your item didn’t meet your expectations, especially given the price point. We always aim to offer products that reflect great value and quality, so I completely understand your disappointment.
Kind Regards Phase Eight Customer Care
Good morning,
Thank you for your feedback. I’m really sorry to hear that the quality of your item didn’t meet your expectations, especially given the price point. We always aim to offer products that reflect great value and quality, so I completely understand your disappointment. Rest assured this will be reported.
Kind Regards - Phase Eight Customer Care
“Have loved Phase 8 for years and good now that there is a better petite range but many of the styles at the moment do not fit me as too tight at the waist. My shape must have changed! Good return service though.”
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