“I'm pleased with my purchases but unfortunately part of my order was lost in transit. Once I got in touch, Phase eight refunded my money and offered me free next day delivery if I wanted to order again. I'm grateful that I could finally get the item I wanted but was disappointed with the delay.”
“The fascinator are lovely but there’s an odd dip where the headband meets the hat. Also, I think they’d be much nicer if the headband was a discreet dark brown so it want obvious when worn. Seems a bit cheap and lacking in elegance to have the band showing.”
“Always liked Phase Eight and their clothes. Disappointed their shop closed in my town. Look online but prefer to see the item and try on the fit but appreciate this is the way you shop these days. Good delivery times online orders and very nicely packaged.”
“Took me two weeks to get hold of anyone at Phase Eight to discuss an exchange of an online order as garment was faulty (which they coudn't do) and an issue with package damage during delivery. Nightmare to contact. Used to be great.”