We’re really sorry to hear that you’re disappointed with the quality of your item and completely understand your frustration. Thank you for sharing your feedback, and we hope to restore your faith in us with your next purchase, Anne.
“I love phase right clothes as they are made with quality fabrics. I don’t always get a good fit but this coat was absolutely perfect for me, I also loved the colour.”
“I ordered the jumper online but collected it in store where the staff were friendly and quite happy for me to try the jumper on. Thanks Cribbs causeway Phase Eight.”
We’re sorry to hear that you feel misled regarding the fabric and colour of your item. We completely understand how disappointing this can be. Please contact our customer service team at https://www.phase-eight.com/here-to-help/contact-us.html so we can discuss a resolution and make this right for you.
Thank you for bringing this to our attention.
We’re very sorry to hear about the difficulty you’ve had reaching us and completely understand your distress. We will have a member of our team reach out to you today to resolve your query for you Kavita. Thank you for your patience.
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