We’re really sorry to hear your delivery didn’t arrive next day and that the packaging wasn’t suitable for the item your purchased. This isn’t the experience we want for you.
Please contact our Customer Care team with your order details and any specifics about the delivery issue and the packaging so we can look into this and resolve quickly.
Kind regards,
Team Phase Eight
“Esta marca la descubrí en una tienda departamental de aquí de México, que es Palacio de Hierro, y me compré un vestido ahí, después busqué la marca en internet y ahí empecé a comprar otros, y ninguno me ha decepcionado, tienen diseño super lindos, y la calidad es excepcional.”
We’re really sorry to hear your item never arrived and that you haven’t yet received a reply. This isn’t the experience we want for you.
Please contact our Customer Care team with your order number and any details about the transit issue so we can investigate and arrange a suitable resolution as quickly as possible.
Kind regards,
Team Phase Eight
We’re really sorry to hear the jacket didn’t fit or meet your expectations, Virginia. That isn’t the experience we want for you.
If you’re open to it, please contact our Customer Care team with your order details and any specifics about the fit or style concerns so we can look into this and see how we can help.
Kind regards,
Team Phase Eight
We’re really sorry to hear you’ve had a mixed experience, and we appreciate you letting us know.
If you’re open to it, please contact our Customer Care team with your order details so we can look into this and resolve quickly.
Kind regards,
Team Phase Eight
Kind regards,
Team Phase Eight
We’re really sorry to hear your order was cancelled without explanation, and that you didn’t receive any follow-up. That isn’t the experience we want for you.
Please contact our Customer Care team with your order number so we can look into this and resolve it as quickly as possible.
Kind regards,
Team Phase Eight