Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,048 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,218

Anonymous

Anonymous // 01/01/2019

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“I miss shopping at Phase Eight in Taunton, Somerset. I regularly bought, as I was able to try on in store, and the staff were so friendly and helpful. So many Phase Eight shops have closed.”

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Posted 5 months ago

Hi there, Thanks for sharing your thoughts. We’re sorry to hear Phase Eight in Taunton has closed, and we’re glad you’ve enjoyed shopping with us in-store. You can keep up to date with new arrivals and find your nearest store or online options on our website, and we’re always here to help if you’d like assistance. Kind regards, Team Phase Eight

Posted 5 months ago

“The dress is elegant, doesn't crease, and is a good weight, so won't blow around too much. It will be perfect for the wedding at St Brides church in Fleet St, followed by reception at RSA. I bought the green suede shoes and bag too . The return of the smaller size was easy and I had a very quick refund. All in all, I am delighted with my purchase --- thank you .”

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Posted 5 months ago

“Looks so great”

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Posted 5 months ago

“Love it, bought it for a wedding. Suitable for all ages, although I am in my eighties! Will be acessorising with red.”

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Posted 5 months ago

“Great service ! Beautiful jeans , soft and so comfortable, size 16 at 5ft 1inch perfect size .. would highly recommend”

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Posted 5 months ago

“This dress is a great shape and colours are beautiful. Would definitely recommend.”

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Posted 5 months ago

“Excellent customer service. Usually order online and then collect from my local shop where everyone is very friendly and nothing is too much trouble for them.”

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Posted 5 months ago

“I did not receive my order. I did receive a refund eventually, however was very disappointed to not receive the item I waited for.”

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Posted 5 months ago

We’re really sorry you didn’t receive your item and that this has caused disappointment. Since you did receive a refund, we’d like to review what happened and help ensure it doesn’t happen again. Please contact our Customer Care team for more assistance.

Posted 5 months ago

“I love this dress. It comfortably, great quality and really suits my figure. Would highly recommend”

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Posted 5 months ago

“2 orders done and both got lost in transit”

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Posted 5 months ago

We’re really sorry to hear two orders were lost in transit. This isn’t the experience we want for you. Please contact our Customer Care team with your order numbers and any tracking details so we can investigate and arrange a refund as quickly as possible.

Posted 5 months ago

“shame on this shop for being sizest”

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Posted 5 months ago

Hi Fiona, Thanks for sharing your feedback. We’re sorry to hear you felt this way about sizing. We strive to offer inclusive sizing and a positive experience for all customers. If you’d like, we can help explore sizes or alternatives that might suit you better. Please contact us by email if we can assist. Kind regards, Team Phase Eight

Posted 5 months ago

“Always receive orders promptly & well packaged.”

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Posted 5 months ago

Hi Jane, Thanks for the great feedback on prompt delivery and careful packaging. We’re glad you had a positive experience. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help. Kind regards, Team Phase Eight

Posted 5 months ago

“I love Phase Eight. They are my go to brand. Their pieces are always well tailored, classy and still look great years later.”

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Posted 5 months ago

“Fab little jacket, very stylish.”

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Posted 5 months ago

“So easy to order, fast delivery, and very good choice - what is there not to like about Phase Eight.”

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Posted 5 months ago

“Loved the style and the fit !”

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Posted 5 months ago

“Very impressed by the prompt and efficient service from ordering online to delivery, as well as,the quality of my purchase .”

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Posted 5 months ago

“Lovely tailored blazer, it fits well ann is true to size.”

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Posted 5 months ago

“Los vestidos son muy bonitos y tener la línea Petite es muy buena idea. Recomiendo mucho los vestidos de esta marca. Pero el envío por correo, aunque es muy rápido, debería venir en un paquete con una mejor presentación y en una caja que proteja el vestido, porque llega arrugado como un trapo al venir en una bolsa tan pequeña. Además los costes del envío de devolución son el doble que los costes de envío cuando lo compras.”

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Posted 5 months ago

Hi there, Thank you for your thoughtful feedback. We’re delighted to hear that you love the designs and appreciate our Petite line, it means a lot to us that you’d recommend our dresses. We’re sorry to hear that the packaging didn’t meet your expectations and that your dress arrived wrinkled. We understand how important presentation and protection are, and your comments will be shared with our team as we review our packaging options. We also appreciate you highlighting the return shipping costs, and we’ll take this into consideration as we continue working to improve the overall customer experience. Warm regards, Phase Eight Team

Posted 5 months ago

“Beautiful red jumpsuit just what I had been looking for. The fit was perfect & the quality excellent really looking forward to wearing it for a wedding in May.”

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Posted 5 months ago

Phase Eight is rated 4.3 based on 7,048 reviews