Hi there,
Thanks for sharing your feedback. We’re glad you found it nice, and sorry it didn’t suit you. If you’d like any help with alternatives or suggestions, please let us know by email and we’ll be happy to assist.
Kind regards,
Team Phase Eight
Hi Anjali,
Thanks for the great feedback on our outfits. If there’s anything else you’d like us to assist with, please let us know and we’ll be happy to help.
Kind regards,
Team Phase Eight
Hi Olusola,
Thanks for sharing your thoughts. We're glad you found Phase Eight good. If there’s anything more we can do to improve your experience, please let us know and we’ll be happy to help.
Kind regards,
Team Phase Eight
“The staff who helped me choose the dress were excellent, they provided me with lots of choices bringing them to me at the changing room and always helpful and yet managed to leave me to my own decisions. I would not hesitate to return to the shop”
Hi there,
Thank you for sharing your feedback, we’re glad to hear you liked the item, but we’re sorry it didn’t feel as flattering as you’d hoped.
We understand how important it is for clothing to complement and support your shape, and we appreciate your comments about the fit and proportions on top. This is really valuable insight for our team as we continue to refine our designs to better suit a range of body shapes and sizes.
If you’d like help finding a style that offers a more balanced or flattering fit, our customer service team would be happy to assist.
Kind regards, Phase Eight Customer Care
“The cloth fit perfectly, love the style but had to return this there some white lines all over the dress that cannot be overlooked. The customer service was great and efficient”
Hi there,
Thank you for your feedback. We're really glad to hear the fit and style were just right and that you had a positive experience with our customer service. We're sorry to learn about the issue with the white lines on the dress, that’s certainly not the quality we aim to deliver. Your comments have been noted and will be shared with our quality team to help us improve.
Kind regards,
Team Phase Eight