“Received the jumper, creased and stuffed into the bag. On opening, it had two pulls in the collar, right at the front and extremely visible. I returned it over 10 days ago, and am still waiting for my refund.
I have bought many items from Phase Eight in the past, this will be my last purchase. Not impressed.”
Hi,
I’m really sorry to hear about the creased jumper with pulls and the delay in your refund. That’s not the experience we want for you.
Please contact us with your order number so we can expedite a refund or arrange a replacement and investigate the issue promptly.
Kind regards,
Team Phase Eight
Hi ,
I'm really sorry to hear your dress arrived without the fascinator as ordered. That's not the experience we want for you.
Please contact us with your order number and any photos if possible so we can assist promptly.
Kind regards,
Team Phase Eight
“A beautiful dress - bought for a wedding. Had to buy a size smaller as my usual size was very big on me. Paired with red shoes and handbag. Definitely recommend.”
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