“The Phase Eight outfits that I bought are absolutely stylish, beautifully designed and fits perfectly.
Love the amazing staffs first class, helpful and polite customer service. The Lakeside and Bluewater staffs are excellent at understanding my needs and are always attentive to detail.
Phase Eight offer value for money products. Highly recommended and my go to store.”
Hi,
I’m really sorry to hear you haven’t received your order after 16 days. That’s not the experience we want for you.
Please contact us with your order number and any tracking details so we can assist promptly.
Kind regards,
Team Phase Eight
“Ordered size 7 and size 8 shoes for fit 7s arrived dirty, never received 8s received a pair of ankle boots instead. Extremely disappointed sent everything back including clutch bag no good without the shoes”
Hi,
I’m really sorry to hear about the mix up with your order and the items arriving in an unsatisfactory condition. That’s not the experience we want for you.
Please contact us with your order number and details of what was received so we can assist promptly.
Kind regards,
Team Phase Eight
“I have bought most of my favourite sweaters from Phase 8 - apart from my last purchase the quality is good and reasonable. Easy to pick up my order from the Phase 8 Shop who are always helpful - thoroughly recommend this company”
Hi Diane,
Thank you so much for your feedback. We are delighted to hear our Shop Assistants are also very helpful.
If you would like to discuss any of your recent purchases, please do get in touch with our Customer Care Team and we would be more than happy to assist.
Kind regards,
Team Phase Eight
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