Hi Carole,
Thanks for sharing your thoughts. We’re sorry to hear Phase Eight felt too somber for you.
If you’d like, we can suggest brighter pieces or help you find styles that better match your preferences. Please let us know how we can assist.
“So, my size 14 are slightly roomy as I normally wear 12 I ordered both sizes. The 12 fitted but without the stretchy button fastening at the top of the zip slipped open. I clearly am a 14 in this style. I prefer the 14 because the stretchy button fastening keep the zip closed and neat. My only preference would be no front seams but the trousers are perfect otherwise. Nice stretchy material true black and I'm happy with the zip even though I don't need to use them. And yes definitely keep the modesty button!”
Hi Ann,
We’re sorry to hear your stock arrived in that condition and that the wrapping didn’t meet expectations. This isn’t the standard we aim for, and we’ll pass your feedback to our packaging team for review.
If you’d like, we can arrange a replacement or refund for the affected items. Please share your order number and details, and we’ll assist.
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