Hi Dawn,
Thanks for sharing your experience. We’re sorry to hear the fit and material didn’t meet your expectations and that you’re disappointed with the value for money. We appreciate your feedback and will take it into account when reviewing our materials and pricing.
If you’d like, we can arrange a return, exchange, or refund, or help you find alternatives that better suit your needs. Please let us know which option would work best for you and we’ll assist right away.
Kind regards,
Team Phase Eight
Hi Marie,
We’re really sorry your order wasn’t supplied. Please contact us with your order number and we’ll sort this out quickly and get you the item you expected.
Kind regards,
Team Phase Eight
“Love the dress and love the colour
Beautiful flared skirt
But couldn’t cope with a strange neck line it just felt thick and heavy there
So sad I had to return it☹️”
“Beautiful tailoring and perfect length for me, only being 5 ft 1, I purchased the petite but I thought it may need altering still.
Colour is more of a dusky pink than how it shows in the photo but again just what I wanted for my Grand daughter’s wedding this year. Thank you”