I’m really sorry to hear the dress didn’t arrive and that you had to cancel your order. I understand how disappointing this is.
We’ll review what happened with your delivery and the cancellation to prevent it from happening again. If you’d like, please contact us so we can check the status of any refunds or reprocess your request.
“Great quality & fit. I ordered a 16 (my usual size) but was too big, returned & ordered a 14 which was perfect fit. Lovely material which hangs well. Very pleased”