Hello there. We’re incredibly sorry to hear the item arrived in less than perfect condition. This is not our usual standard, your feedback is important to us and helps us improve. Thank you for reaching out to us.
Hi Rini. We’re really sorry to hear you had not received your order yet, that’s not the experience we want for you. Your order has since been received and we hope it is perfect for you. We look forwarding to making sure your next delivery is a smoother one.
“I love phase eight clothes been wearing them for years, the only thing is when I’ve paid next day
Delivery the last twice they’ve took 3 days to come…… not your fault phase eight but Evri and it’s very disappointing when you want the clothes for a certain date”
“Easy to order online, Super quick delivery. Although I had to send the skirts back as they didn’t match my top, they were a lovely quality and colour.”
Hi Maria. We’re truly so sorry you had not received your order or a response yet, that isn’t what we want for you. We would love to make your next experience a better one, as this query has now been resolved.
“I recently made two separate purchases using the Phase Eight website.
I had them delivered to the St Andrews store where I was treated to exceptional courtesy and assistance.
This enabled me to make the right decisions around exchanging sizes and making returns.
I am delighted with my outfits and will certainly return to the store.”
Hi Bridgit. We’re really sorry to hear your shoes haven’t arrived and are late beyond the expected date. This isn’t what we’d expect. These have since been refunded for you. We hope to make your next experience a smoother one.
English
Deutsch
Nederlands
Русский
