“Customer service is poor. Their clothes are good. Not perfectly finished, but they look smart. I wish they'd get in touch so that I can explain my frustration!”
Hi Aline,
Sorry to hear about your experience with our customer service. We value your feedback and would like to understand what happened and how we can help. If you’d like, please share more details or contact us so we can address your frustration directly.
Kind regards,
Team Phase Eight
“Website okay, items arrived promptly
. Lots of options for delivery and returns. In a perfect world I would like free postal returns as an option. Items as described and well made. Would much prefer alternative packing than plastic!”
Hi Debra,
Thank you for your feedback. We’re glad to hear the website is easy to use and that your items arrived promptly with good delivery/return options. We understand your preference for free postal returns and for alternative, less plastic packing. your comments are appreciated and will be shared with our team for consideration.
If there’s anything specific you’d like help finding or if you want to discuss any recent orders, please let us know.
Kind regards,
Team Phase Eight
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