“Sent back 4 items received 4 emails confirmation of receipt and refund would follow only received refund for one item from which a handling fee deducted. Chased by email on 3 occasions only to receive automated response saying oh I see this is about a refund and we will close the matter!.
Clearly this company are not to be trusted holding onto my refund of over £258 for no reason.
This was a first order with Phase Eight and certainly my last.
Trying to get my money back via PayPal now”