“Having accepted my order on line and waiting for 2 weeks for delivery - you then told me it was unavailable!! I was really disappointed as had it all lined up for my daughter's wedding . Surely you should not have accepted my order”
We’re really sorry to hear that your order was accepted and later unavailable, especially with your daughter’s wedding approaching. That isn’t the experience we want for you.
Please contact our Customer Care team with your order number so we can look into this and resolve it as quickly as possible.
Kind regards,
Team Phase Eight
“My mother bought this dress for her 100 birthday party. It is being shortened to mid calf length. Fitted her well and met her desire to wear a gold dress.”
“It’s beautiful and very striking, it reminded me of
The film pretty women when walking up the street
In the lovely outfit with the beautiful hat and everyone turns to look. It would be lovely for royal ascot or a wedding a real statement peace.”
“I have been shopping in Phase Eight for many years and always been pleased with my purchases. Sadly I have to order online now as we have no local store, but rarely have to send back items purchased.”
“This is a beautiful dress, lovely colour and design. I already had the navy version so I knew the dress was flattering and comfortable to wear. I can't recommend it enough as I will wear this a lot. The angel shape sleeves are very flattering especially if you like to cover up the top of your arms. The neck line isn't too low and the wrap over helps elongate the torso which helps when you are petite. I'm only 5ft 2 inches however the length was fine on me as I always wear heels. I hope they decide to do another colour-way as I would certainly purchase it. Gorgeous!”
“Phase EIght always have beautifully made clothes that are true to size - have never been disappointed with a purchase.
It is also easy to return either to store or via post.
For this purchase I requested to be told when the size I wanted was in stock and that was great.”