Phase Eight Reviews

Name: Phase Eight
Rating: 4.31

4.3 Rating 7,022 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,188

Anonymous

Anonymous // 01/01/2019

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“Great company and great staff in their shops”

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Posted 2 months ago

“A very easy to navigate web site. Prompt delivery and good communication.”

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Posted 2 months ago

“Good communication. Picked up online order from Glasgow City Centre store. Staff were very helpful. Would order to pick up from store again.”

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Posted 2 months ago

“Very efficient service. The company is very keen to know how satisfied the customer is. A good range of sizes available .”

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Posted 2 months ago

“Had the dress I wanted”

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Posted 2 months ago

“Beautiful dress but small fitting size ordered 20 but 22 would have been perfect. Had to regrettably send back All styles need to go up to 24”

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Posted 2 months ago

“Very pleased with the ordering and delivery and refund process. Great quality clothes”

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Posted 2 months ago

“All the clothes are nice”

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Posted 2 months ago

“Poor quality”

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Posted 2 months ago

“I finally heard today from Phase 8, following an e mail if complaint sent yesterday. I will say Phase 8 respond quickly once you navigate through how to get in touch. Unfortunately, their delivery arrangements are poor. Two orders, neither arrived. Now item I desperately wanted for my son's wedding is no longer in stock. ☹️”

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Posted 2 months ago

“Lovely quality but wasn’t a petite length & no where near a size 12”

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Posted 2 months ago

“Dress arrived speedily, website easy to use.”

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Posted 2 months ago

“Nothing to complain about”

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Posted 2 months ago

“The dress looks tailor-made and fits perfectly.”

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Posted 2 months ago

“I have had to return the item as it arrived too late and in any event the colour wasnt as expected. The hat itself is lovely. I am giving 2 stars because of delivery, which I had to chase up with Phase Eight and thereafter the fact the couriers claimed they had tried to deliver and left a calling card, they had done neither, as I was at home during the alloted time. Very disappointed with the service”

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Posted 2 months ago

“The item was not received. I then had a two week battle to prove this was the case, with a very frustrating system whereby emails remained unanswered, the Chat was unhelpful and all phone calls were cut off after being on hold. My last resort was direct messaging on Instagram. I am finally being offered a refund two weeks after the delivery was meant to arrive. Photos were sent by the courier of an unrecognisable house claiming “proof of delivery”. In the end a map picture was sent which showed it was in a village 40 minutes away. I was repeatedly asked to “check with my neighbours and cctv”! A very frustrating situation and a great deal of time wasted.”

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Posted 2 months ago

“The website was eay to navigate and the whole experience seamless. Quick delivery and super easy to return items I didn't want.”

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Posted 2 months ago

“Good variety and selection. Excellent communication and packaging.”

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Posted 2 months ago

“Very good company to deal with, prompt delivery and easy returns.”

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Posted 2 months ago

“I love this dress I’m wearing it to my Grandson’s wedding and teaming it with Navy accessories”

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Posted 2 months ago

Phase Eight is rated 4.3 based on 7,022 reviews