“My daughter gets married very soon and when I knew I thought about a Phase Eight dress I bought about 15 years ago with the intention of using it for a wedding. Never worn it. But it hasn't dated and is perfect. Got my fascinator and a jacket from you too. Recommend you to everyone”
“I love Phase Eight as their styles are lovely and very well made. They are the one brand that I can rely on to fit my size 16, especially in trousers.”
“The dress was massively long and oversized( I ordered a size 10); a number of the sequins were missing on the garment on arrival, so I had to return it. It was purchased for a particular event so I was very disappointed.Phase 8 is generally high quality and reliable in terms of online purchases so this was not their normal service level.”
I’m really sorry to hear the dress arrived oversized and with missing sequins, and that it affected your event. That isn’t the experience we want for you.
We’ll review what happened with the sizing and the missing embellishments and arrange a resolution. Please contact us with your order number so we can start the process for a refund or replacement as needed.
“I love shopping at Phase Eight. In fact., it is one of my most favourite shops because they offer nice clothes and have got excellent customer service.”
English
Deutsch
Español
Nederlands
Français
