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Phonebot Reviews

4.6 Rating 3,775 Reviews

92 %

of reviewers recommend Phonebot

Company Reviews

Product Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Phonebot 5 star review on 26th November 2023

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Phonebot 1 star review on 24th May 2023

Phonebot 1 star review on 4th April 2023

Phonebot 5 star review on 3rd November 2021

16

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second time buying a refurbished phone. Great item, well packaged, extra goodies thrown in. Staff in the shop always friendly and helpful.”

Helpful Report

Thanks so much for your feedback! We’re really glad you find your desired item at Phonebot.com. Thanks again for the review and for being such a great customer. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Recommended”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very happy with purchase, would buy from again”

Helpful Report

Thanks so much for your feedback! We’re really glad you find your desired item at Phonebot.com. Thanks again for the review and for being such a great customer. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Excellent customer service. This business is a great example of environmental recycling.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Excellent communication and prices from phonebot. Will be purchasing from them again in the future!”

Helpful Report

Thanks so much for your feedback! We’re really glad you find your desired item at Phonebot.com. Thanks again for the review and for being such a great customer. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Its like a brand new phone and even with delay delivery was here within 3 days which was awesome!”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Issue has been addressed very promptly and solved in 1 day. I appreciate the friendly and knowledgeable service.”

Helpful Report

Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“From begining was misunderstanding, but later everything went well. I bot I pad pro and happy how it was delivered. ThankYou .”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Quick and satisfactory purchase. Recommended by my son to purchase iphone and very happy.”

Helpful Report

Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Everyone I spoke with was so understanding. The overall service was fabulous 👍🙂”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Order was delivered quickly and as promised”

Helpful Report

Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“This is the 4th phone I have purchased from phonebot ... they have been excellent on all four (4) occasions. Id highly recommend them.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great product, fast delivery and great bonus products sent with phone. Very happy!”

Helpful Report

Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Great service! Great communication! Great product!”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“My order arrived today and is as described :)”

Helpful Report

Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Purchased a refurbished iPhone X 256Gb. Price was very fair and the phone is excellent so far. My grandson is very happy with it.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“The phone arrived on time and works good. Perfect service!”

Helpful Report

Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Thanks great phone”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Very Quick”

Helpful Report

Thank You for choosing Phonebot for your recent order. I’m so glad everything from the start to end surpassed your expectations. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Dear PhoneBot, I loved the phone purchase I recently made, very quick delivery and a fantastic phone. I will be purchasing more phones from you soon, in fact I've been looking for a good deal on a Samsung S10 with Qualcomm A grade. Best regards Stan.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

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Phonebot is rated 4.6 based on 3,775 reviews