Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,837 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Local Online Store”

Helpful Report

“Quick delivery - product as advertised.”

Helpful Report

“Professional service, good communication, very happy with our 2nd hand iphone.”

Helpful Report

“Great service and super delivery”

Helpful Report

“The guys were helpful and nice. I was unable to pay on the website, I tried for 2 days . The last person I spoke on the was trying to help me even he couldn’t get it work .I would like to purchase another phone I tried again still didn’t work.”

Helpful Report

Thank You for choosing Phonebot for your recent order. We are sorry to learn about the problem faced by you. We will be calling you back to make sure that we take you through the online ordering process. For any queries feel free to reach us at support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Fantastic. Quick service and shipping, device exactly as advertised.”

Helpful Report

“Exceptional”

Helpful Report

“Prompt delivery. Easy transaction”

Helpful Report

“Great prices and the product was exactly as described! Very happy with my purchase of a refurbished iPhone 7+.”

Helpful Report

“Great service, great product and quick delivery”

Helpful Report

“The seller was very slow to get back and lots of confusion with my account and payment but the Harry? (Sorry forgot the name) sorted it out was very very helpful so thanks mate”

Helpful Report

“Am happy with my phone Can I have one more same note 8 Thanks”

Helpful Report

“Phone as described and arrived 2 days after ordering ... outstanding when compared with other online vendors”

Helpful Report

“Great after sales support including assisting my fiancee who wasn't as sure as I was that the Iphone X was the right choice for her. Top marks.”

Helpful Report

“Exceptionally fast service ... Awesome purchase for me!”

Helpful Report

“Quick service, excellent products.”

Helpful Report

“Very happy with my S9 Samsung phone and even got a nice case thrown in much appreciated...”

Helpful Report

“Easy to order. Good service and Item arrive quickly. Would highly recommend Phonebot to family and friends. Thank you.”

Helpful Report

“Good product and on time”

Helpful Report

“I have rated Excellent, as that is exactly what I think of your service. From the minute the payment had been made which was last Saturday I was kept in the loop to was was happening and my mum received the mobile on the Tuesday morning. Brilliant Service and I would use it again and highly recommend.”

Helpful Report

Phonebot is rated 4.6 based on 3,837 reviews