Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,066 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a pair of headphones and was surprised by the fast shipping times and great quality of the product for a reasonably low price. I would definitely recommend buying from Phonebot.”

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“Satisfied with my phone as delivered; not enchanted that the deliverer was so quick to assume I wasn't home that I had to go to the depot - I understand the pressure and the time taken was much less than I had expected. The tracking app was not entirely successful - needs work.”

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“Brilliant service as I had a few questions about the product I was buying. Also very quick shipping! Would recommend buying from this site!”

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“iPhone 7 is in excellent condition; 100% battery life. Very happy.”

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“I love the fact you have a shop to pick up a phone rather than a delivery from some unknown country. The phone is excellent and your staff were extremely helpful. Will definitely recommend Phonebot.”

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“Very easy purchase and exactly as described. Would not hesitate buying a refurbished phone again from here. Thank you”

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“Excellent! Delivery time was exactly what they advertised.”

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“My daughter recommended Phonebot cause she bought her phone here and I can say am happy with the service and product so far. As it is a gift for my husband and he hasn't seen it, I will cime back with more reviews from him.”

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“They were very quick to respond to my questions when i was buying the Apple airpods gen 2. The website was very easy to navigate and make payment.”

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“Great communication, fast delivery.”

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“great conidition but battery life 93”

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“Excellent service and quick delivery.”

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“iPhone as described. No problems.”

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“Never arrived. 2 weeks now. Never responded to email or phone calls”

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“Product was delivered in exceptional time. Great service”

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“Very fast shipping. Product exactly as advertised. Will buy again from them for sure.”

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“I ordered and paid for a phone and wondered why I had not received any tracking information. When I went to check my order, in fact Phonebot had cancelled it and refunded me without any contact. Not impressed.”

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“Items (phone cases) arrived as advertised. Slow delivery but this is Auspost fault. Nothing bad about this transaction - Recommended.”

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“Product quality is so far so good. Ordering process was easy, the delivery took longer and the tracking was a bit funny but it’s arrived safe and sound.”

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“Fast delivery even I am at Sydney. My purchase of AirPods Pro have a minor issue, but their CX Manager response promptly to my queries, and problem solved in 1 days. Good shopping experience!”

Phonebot 5 star review on 11th December 2020

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Phonebot is rated 4.6 based on 4,066 reviews