Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,837 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great phone, fast post.”

Helpful Report

“Excellent service, quality and value, we tell lots of people about Phonebot 😎👍😁”

Helpful Report

We feel honored to take this opportunity to thank you for your time in giving us feedback. Because of your unbiased appreciation, feedback and reviews, we are able to improve our services and new products to meet the needs of our valued customers. For any queries feel free to reach us on support@phonebot.com.au Thank you and remember; we value you!

“awesome service, great products and we received our phone promptly”

Helpful Report

Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. For any queries feel free to reach us on support@phonebot.com.au

“Very happy so far with quality / condition of the 'like new' phone.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au

“A-grade refurbished iphone was like new with the exception of a slightly temperamental charging port”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and glad to see that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au

“I have been waiting nearly 2 weeks for the phone. I know that this is not Phonebots fault however, it is annoying to be sent these surveys while I am still waiting.”

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“The service is quick and their products are good.”

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“my orderits so quick thank you”

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“Purchased an iPhone XR, really happy. Service was great, phone is immaculate and price was reasonable. And store warranty was definitely made the purchase easier. Will definitely look at purchasing again once I’m up for an upgrade.”

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“I purchased an iPhone X, grade A and overall happy with it. The body has a few minor scratches but the screen is spotless. Battery performance is also %96.”

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“love all the extras that comes with the phone and great delivery time”

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“Great prices,quick delivery and an awesome selection of new and pre-owned phones,what more could you want!”

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“I was very impressed with PhoneBot’s service. Their speed of delivery was excellent, as was their customer service. My son is very happy with his new phone. Thank you PhoneBot. I will be recommending your company to others. 😊”

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“Great Service.”

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“Received goods in good time and in good condition..... happy with customer service and will use again”

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“Easy shopping and fast delivery. Will use them again for sure.”

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“Product in perfect condition and arrived in quick time”

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“Excellent product "Grade A - iPhone XR' and quick delivery. Will use again for my wife's phone upgrade.”

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“Great products, good and responsive follow- up questions.”

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“Ordered IPhone X and it was delivered within 2 days. Very happy with phone and service.”

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Phonebot is rated 4.6 based on 3,837 reviews