Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,066 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone and free accessories arrived very quickly thank you to the team”

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“Thank you, wonderful service will use again”

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“A great price. Phone arrived VERY quickly. In 3 days when items/parcels via post have been taking 3-4 weeks! Phone as advertised, although it came with an overseas power plug, but an adaptor was included in the package.”

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“Great A grade iPhone, prompt delivery. Good to know they have a shop front if I really need to sort a problem as I live in Melbourne. Warranty, extras like wireless charger screen protector. Will recommend them”

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“Charger wasn't really good”

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“Smooth communication and quick delivery. I will buy next mobile phone from Phonebot again.”

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“Excellent service. Easy to use website, ordered a phone one day and it arrived the next day.”

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“Very good service, quickly sent, very fast delivery to country south australia. And a great product as well.”

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“Phone arrived with a bumper case and glass screen protector, things I had expected to have to get myself. Pleasant surprise, charged the phone and have had no problems since.... pleased with it even though it is a bit smaller than my 6S .... I just miss the headphone Jack. But at least I have a couple of Bluetooth headsets I can use ....”

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“Haven’t used the phone yet, but it looks great,delivery time was excellent and customer service great.”

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“Phones arrived very quickly. Look in great shape with extra accessories- bonus.”

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“My daughter is very happy with her phone”

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“Phone arrived quickly and was as described. Very happy.”

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“Very impressed. Great price and condition and prompt postage!”

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“Purchased a refurbished three year old phone, very happy with the conditon of the phone. A slight disappointment with the battery health at 85% when I expected 100%. Great promt follow up service. Thank you Phonebot.”

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“Great quick service”

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“As good as new.”

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“IPhone arrived in great condition in only few days just as per my order. Thanks”

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“Friendly knowledgeable person”

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“Phonebot offered a good deal and provided great service! They were very approachable and quick to respond to my query and resolved immediately. I am a very satisfied customer. Keep it up phonebot team!”

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Phonebot is rated 4.6 based on 4,066 reviews