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Phonebot Reviews

4.6 Rating 3,816 Reviews

92 %

of reviewers recommend Phonebot

Company Reviews

Product Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Phonebot 5 star review on 5th April 2024

Phonebot 5 star review on 26th November 2023

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Phonebot 1 star review on 24th May 2023

Phonebot 1 star review on 4th April 2023

17

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, thank you!”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“good deal , I like the peace of mind of having a warranty”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Very Good. Delivered on goods.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“I purchased an Otterbox phone case for my Samsung galaxy s21 5G. Pick up from reservoir was easy, and the product is genuine and great quality. I also got it for the best price. Very happy, will shop with Phonebot again.”

Phonebot 5 star review on 26th November 2023

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“I bought this phone as a Xmas gift so when the person receives it I will be glad to write a review”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“My order was processed and arrived from the other side of the country in excellent time.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Very quick arrival, packaged just as described. We are a loyal customer and have been for years!”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“I have just bought phones No 4 & 5 and as usual, they were as advertised. The service and communication from Phonebot are amazing and they are always available should you have any questions. I would personally always recommend them to anyone and have done so with colleagues and friends.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“We have purchased several products from this company. The iPhones and iPad have all been in as new condition. From purchase to delivery the process has been perfect with great prices and quick delivery of quality goods. Highly recommend this company and when in need will order again.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Excellent product, great communication and fast delivery. A+++++++++”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Fast delivery, phone condition is as per description. Asked them a couple of questions on whatsapp and they responded quickly. Wonderful service. Will recommend them for sure”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“product arrived in great condition as advertised. Cover is very good too!”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Very pleased with my purchase Was exactly as described and would recommend Phonebot”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“I have bought several iPhones from Phonebot. All have been top quality, and the purchase process has been seamless. I would thoroughly recommend them to everyone.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Phonebot are easy to deal with online and have a great range of products in lots of price ranges. The quality of their refurbished phones is fantastic. I wouldn't hesitate to recommend them or purchase from them again.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“First time buyer from Phonebot , after a poor experience with another high profile seller. The phone arrived quickly, and was as described. Condition was excellent and battery was 93%. I would use them again in the future.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Bought a Grade A iPhone from Phonebot some time ago. Like new, not a mark on it and battery 92%. Very happy with it. Recently bought a Grade A iPad from them, then changed my mind in favour of a new one from Apple and asked for a refund under their 7-day, no-questions-asked returns policy. After checking the iPad to make sure I wasn't trying to pull a fast one, they sent me a full refund the day after I returned it. Excellent company. Wouldn't hesitate to buy from them again.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Very happy with my purchase of Apple iPhone 12, easy to order, in excellent condition, prompt delivery, and great communication all through the process.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“I'm pleased with my new phone ,and it got to me days before I expected. Thankyou.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Purchased an iPad and keyboard. Excellent quality and great customer service”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

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Phonebot is rated 4.6 based on 3,816 reviews