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Phonebot Reviews

4.6 Rating 3,771 Reviews

92 %

of reviewers recommend Phonebot

Company Reviews

Product Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Phonebot 5 star review on 26th November 2023

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Phonebot 1 star review on 24th May 2023

Phonebot 1 star review on 4th April 2023

Phonebot 5 star review on 3rd November 2021

16

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time buyer from Phonebot , after a poor experience with another high profile seller. The phone arrived quickly, and was as described. Condition was excellent and battery was 93%. I would use them again in the future.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Bought a Grade A iPhone from Phonebot some time ago. Like new, not a mark on it and battery 92%. Very happy with it. Recently bought a Grade A iPad from them, then changed my mind in favour of a new one from Apple and asked for a refund under their 7-day, no-questions-asked returns policy. After checking the iPad to make sure I wasn't trying to pull a fast one, they sent me a full refund the day after I returned it. Excellent company. Wouldn't hesitate to buy from them again.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Very happy with my purchase of Apple iPhone 12, easy to order, in excellent condition, prompt delivery, and great communication all through the process.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“I'm pleased with my new phone ,and it got to me days before I expected. Thankyou.”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Purchased an iPad and keyboard. Excellent quality and great customer service”

Helpful Report

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Excellent price, genuine Samsung product, quick postage. Will buy more if you can get White ones, thank you.”

Helpful Report

Thank you so much for the 5-star rating, Richard! We are glad to hear that you appreciate the Phonebot’s excellent price, genuine Samsung product, and quick postage. We will definitely keep an eye out for White ones in the future. Thank you again for your kind words!

“Website easy to navigate. Quick delivery”

Helpful Report

Thank you so much!

“Couldn't be happier. I purchased an iPhone 13 Mini listed "Like New", and it absolutely is. Not a scratch on any surface, and the battery health is 100%. To top it off, the delivery was quick (received within 4 days of placing the order). Highly highly recommend :)”

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Helpful Report

Thank you so much!

“SERVICE AND HELP FIRST CLASS”

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Thank you so much!

“Great and trustworthy company no problems at all. Only thing is should offer an express post option.”

Helpful Report

Thank you so much!

“Phone arrived & is exactly as described, thanks guys very happy”

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Thank you so much!

“fast delivery, item as described”

Helpful Report

Thank you so much!

“The website was was easy to navigate and the purchase procedure is simple. There were updates regarding delivery and my goods arrived in less than 2 business days. The phone was exactly as described boxed with the accssories. Excellent service. Will recommend to all my friends and family.”

Helpful Report

Thank you so much!

“5 * VG presentation, condition, accessories added & prompt delivery. Would recommend Barrie”

Helpful Report

Thank you so much!

“I ordered an iPhone 14 128gb (like new condition). It arrived quickly and included a wall charger and cable, wireless charger, screen cover and tough phone cover. Outstanding effort, all round.”

Helpful Report

Thank you so much!

“This is the third item I've purchased from Phonebot and once again was not disappointed. Phonebots website is easy to navigate and their choices are extensive. Their prices are excellent as is the quality of their products. Delivery is quick and the one year warranty gives extra assurance. I highly recommend Phone OT for refurbished products.”

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Thank you so much!

“Absolutely fantastic service and product 💯 %”

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Thank you so much!

“I found what I needed here. The item I was looking for is not easy to find. Reasonable price and fast delivery. Thank you.”

Helpful Report

Thank you so much!

“I couldn’t be happier. The phone was exactly as described and even came with a case and an extra charging cable, which I wasn’t expecting. The package arrived two days earlier than expected. Fantastic! Will definitely buy from here again.”

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Thank you so much!

“Excellent service”

Helpful Report

Thank you so much!

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Phonebot is rated 4.6 based on 3,771 reviews