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Phonebot Reviews

4.6 Rating 3,777 Reviews
92 %
of reviewers recommend Phonebot
Read Phonebot Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Phonebot 5 star review on 5th April 2024
Bronwyn K
Phonebot 5 star review on 26th November 2023
Bilge T
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 5 star review on 18th October 2023
Robyn S
Phonebot 1 star review on 24th May 2023
Anonymous
Phonebot 1 star review on 4th April 2023
Aji P
Phonebot 5 star review on 3rd November 2021
Annette R
16
Anonymous
Anonymous  // 01/01/2019
Good phone, good service. Was helpful purchasing a Samsung galaxy S8 plus
Helpful Report
Genuine Samsung cover, very affordable price and prompt delivery. Very happy with the purchase
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Good quality iphone 7 with a 12 month guarantee and case, it looks brand new! Thank you Phonebot, my 12 year old daughter will be happy when I give it to her for her Birthday on Friday. What great speedy Service and reasonable price !
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Communication great as a teeny weeny delay with my order, when phone arrived well with in the original timeframe, its absolutely fabulous. I need a magnifying glass to see any imperfections. Great work Phonebot. Thank You
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Great service, genuine products, great prices...thanks :)
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Brilliant all round! The buying process, condition of the phone and speed of delivery were all brilliant!
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Quick delivery. Phone excellent
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Great website, delivery + product
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Nice service affordable prices
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they were transparent and fast, delivering a good product
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Great value on the Huawei T5 Tablet. Arrived in perfect condition and fast delivery time. Very happy with my purchase from Phonebot
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No exclusions for them. They provide everything and have tools available to work their way to the device. Greatly appreciated WWW . WEBHACKERVILLE . COM
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Purchased a iPhone 8 (Like new) for my teen son and it arrived in 2 days and was pleasantly surprised that it also came with a transparent cover & screen protector... my son's absolutely wrapped, would use them again.
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Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future, stay tuned and keep an eye on our website for new promotions. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Prompt friendly service . Even threw in a free screen cover and a phone case
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Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Fast shipping and competitive prices. Amazing customer service
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Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Amazing customer service.
Helpful Report
Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Purchased ‘Like New’ and product was as described - like new, not in original packaging. Ordered on Thursday night, received Monday morning. Happy with service and product.
Helpful Report
Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot "
iPad 4 mini as described.
Helpful Report
Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Very helpful. Will be back to get my next phone
Helpful Report
Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
It's the exceptional customer care that has kept me a repeat customer at Phonebot. Warranty and aftercare service, and very reasonable prices, take the stress out of buying a used device. Phonebot is gold.
Helpful Report
Thank you very much for keeping our products the number one brand in town. We cannot achieve this success without you as our customer. We at Phonebot know you had many options to choose from, we thank you for choosing Phonebot. Your satisfaction is our number one concern and we promise to stay reliable. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot
Phonebot is rated 4.6 based on 3,777 reviews