Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,914 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very helpful and very quick at getting back to you.”

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“I had been looking at the site for a couple of months as I was quite wary of buying online without seeing it first. But I took the chance and bought a Samsung Note 20 and I couldn't be more happier. Transaction was easy and hassle free. Phone is in excellent condition and works fantastically. I would highly recommend buying from phonebot without any concerns at all.”

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“Good service and clear information given.”

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“Very friendly and the phone is perfect”

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“I received my refurbished Samsung phone and it finally arrived. The phone is in excellent condition and I couldn't be more pleased with it. Pity the service from Australia Post couldn't match the service from Phonebot.”

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“Nice pricing phone in good condition”

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“Very happy with my new phone! It is last years model but feels brand new. No issues and good service in store. 😊”

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“my new phone is working lovely so thankyou it was a very nice phone as advertised.”

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“I'm receiving my product in super quick time. I was expecting a long delay after first email then a couple of days later arrival of product is due early 😀”

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“my phone purchase was as it was described. Received in Melbourne within 4 business days.”

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“Arrived as expected, excellent condition as advertised,Works as expected.”

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“Quick delivery, and a good deal.”

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“Very impressed. Purchased IPhone XS Max and you would not know it is a refurbished phone. Like new. Excellent price ad received in days”

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“Great service. Quick delivery. Had 3 phones from Phonebot and have not had one problem.”

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“Bought refurbished iPhone 11 and looks great and like new phone working very good even though the charger not original and the box not original overalls not soo bad and also they give me good deal bonus and great stuff , definitely recommended will buy another phone in here again . Thank you phonebot”

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Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For further promotions and deals please keep an eye on our website. www.phonebot.com.au For any queries feel free to reach us on support@phonebot.com.au Best Regards, David Parker CSR - Phonebot

“Phone is great, Toll delivery was poor.”

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“Phone arrived in good time and was in mint condition. Like brand new but 75% off! Will buy again.”

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“Fantastic fast delivery”

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“Fantastic service. Great phone in as new condition for less than half the price and delivered super quickly!”

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“Very. Happy with you guys Clean shop and very friendly staff”

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Phonebot is rated 4.6 based on 3,914 reviews