Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,959 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service and the phone is in perfect condition as stated.”

Helpful Report

Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. Thanks again for being a loyal customer and writing this awesome review For future deals and promotions kindly keep an eye on our website www.phonebot.com.au For any queries feel free to reach us on support@phonebot.com.au Best Regards, David Parker CSR - Phonebot

“Great price and quick delivery”

Helpful Report

We at, Phonebot, truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For future deals and promotions please keep an eye on our website www.phonebot.com.au For any queries feel free to reach us on support@phonebot.com.au Best Regards, David Parker CSR - Phonebot

“Quick delivery, and quick responses - they have a phone number that works and picked up and dealt with by a human (shoutout to Dave(?) for helping me out with my queries about delivery) and follow up with emails to confirm. Post-sale customer service that actually cares about the customer - a rarity these days. Keep it up guys!”

Helpful Report

Thank You for choosing Phonebot. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was lacking anything of excellence. As without mentioning the review, we are unable to fill the gap of your expectations. For future deals and promotion's kindly keep an eye on our website www.phonebot.com.au For any queries feel free to reach us on support@phonebot.com.au Best Regards, David Parker. CSR - Phonebot

“Great Service and Prompt delivery. Phone is as described”

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“Excellent service, great price, amazing quality of product and accessories. Timely delivery. Would 100% recommend to a friend.”

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“Great phone! Everythings working just like new. They arent kidding when they say its in like new condition. No signs of previous wear and tear. Its just perfect. Thanks.”

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“The service was great and quick. Top notch.”

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“The carrier (Toll) lost my goods for 3 weeks but I was very impressed with Phonebots actions in chasing up my delivery and keeping me informed. Well done Phonebot.”

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“Excellent condition, great service, quick delivery.”

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“easy and fast delivery! Even got a case and screen protector with it”

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“Great Communication, Fast Delivery and Top Product”

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“Great easy phone to use, with good apps and battery lasts pretty well.”

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“Quick delivery”

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“Please stop emailing me”

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“Excellent communication”

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“Good customer service too”

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“Excellent service and phone”

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“Again thakyou for the phone excellent”

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“this was the second time i have purchased a phone from phonebot and they did not disappoint! it works perfectly, looks great and has a really good battery life! it came with 2 chargers instead of the one i thought i would get. and it shipped really fast!”

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“Does what it says on the tin.”

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Phonebot is rated 4.6 based on 3,959 reviews