Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,777 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent phone, price and service. Thanks.”

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Your support means the world to us! Thank you for choosing Phonebot. Hope to work with you again in the future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I got the iPhone XS Gold 64G A Grade , it is amazing definitely recommend came with cheragerS! Case and looks brand new very very happy.”

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“Better quality than expected!”

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“The phone I purchased was in the 'garage sale' section with apparently 'screen burn'. Well I more or less got a new phone for half price as the thing works like new and I can barley see the 'screen burn'. Thank you Phonebot for great service. More companies like yours need to exist that sell refurbished stuff and reduce waste.”

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“Very helpful with a fast turnaround on repairs.”

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“Great customer service, fast postage, quality product. Thanks!”

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“Spot on item description and Speedy delivery. Highly recommended”

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“I have purchased two reconditioned phones from you and had one repair over the last couple of years and I have been very satisfied with your friendly help.”

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“Quick delivery, easy transaction”

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“Phonebot went above and beyond to get my sons first phone to us in time for his birthday. Really happy with the quality of it as well, I highly recommend them.”

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“Fantastic phone and excellent service!”

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“Really good phone delivered very quickly Thank you”

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“Great service and very helpful & great price.”

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“iphone 8 arrived in As New Condition as described. I have had the phone for 3 months now, and it has and continues to work perfectly.”

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“Good service, quick delivery”

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“Device was in great condition, arrived promptly. Was really happy with the service and the savings made by buying a second hand phone.”

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“Very good and happy with the speed in which things happen”

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“good product”

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“Great service”

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“Phonebot ought to be congratulated for turning my one star purchase experience to 5. After my initial bad review, Shazz got into contact with me and promised to fix the problem and replace the battery for me. He also promised to pay for the return postage. I sent them the receipt and they promptly refunded me the postage. The phone was fixed in a timely manner and returned to me within 2 weeks. Even though I was promised a turn around time of one week, the delay was out of their control as Australia Post was the one to blame. I wasted 2 days waiting at home for the delivery but I am just glad the phone arrived and in a condition that I’m much happier with.”

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Phonebot is rated 4.6 based on 3,777 reviews