Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,780 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone arrived quickly and in good working order. Condition was very good as advertised.”

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“Second phone ordered from Phonebot. Arrived promptly with free case and screen protector. Great service.”

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“Good phone , great price and quick delivery”

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“The phone that I bought in 'A' condition looks like new. Excellent price and quick delivery.”

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“Excellent product and service”

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“Delivered quickly, good price, couple of nice extras. Very happy.”

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“First time experience - what a nice company to do business with as they are well priced, great service and follow up. I will recommend to my friends and visit again for future purchases. Thankyou Phonbot. Angelo”

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(Reservoir) -

“great service”

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“product description is accurate and shipping is reliable. Sometimes there are delays with the courier service and not the business. If people umderstood that then they will not complain so much. I purchased a phone and paid express post, the phone ended up going to WA while it was supposed to be delivered in Sydney. Upon lodging inquiry with Auspost they confirmed it was auspost mistake and they will be redirecting the parcel. As a small business these guys cant do anything more. I've purchased from this business before and i will do so again. I'd rather see my hard earned $$$ goes to a local small business then to companies like Apple who pay nothing in local tax.”

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“Excellent service! Phone is in perfect condition, great value for money & was delivered super quick.”

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“Very easy to use web page. Had what I wanted and very fast delivery. Would definitely recommend.”

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“In my case, Phonebot's customer service has been very good. I bought a phone via their website and received it within 36 hours. It was in near perfect condition as per their description. After a day of use, I found the phone just too physically large to be practical. So I returned it via registered mail under Phonebot's 7 day Change of Mind policy. They refunded the amount within a few hours of receiving the phone. I can't fault their service and would consider purchasing from them again.”

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“Very satisfied with service”

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“Phone arrived promptly, in very good condition, 93% battery capacity. Couldn’t be happier for a second hand phone”

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“All good, pleasant and helpful to deal with, early days but phone is working well”

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“Good guys to deal with.”

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“Quick delivery, phone exactly as described . Would definitely use this company again.”