Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,073 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great mobile ,grade A still looks new , excellent”

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“Resolved my issue quickly and sincerely- nice to deal with and very good communication. Thanks phone bot”

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“After some initial confusion about being notified when a phone is in stock. Everything was well managed and I received great friendly customer service. Highly recommended. Phone condition as advertised. Would suggest while stocks are low, and you are having trouble meeting demand that you remove the "notify me" button on the website. It gives the wrong impression and sets up an expectation.”

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“Awesome phone”

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“Turned up on time and in good condition Thanks Dave”

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“Excellent product as advised.”

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“Website was easy to navigate. Great range of products with accurate descriptions in fact phone was actually better than described. Phone arrived in 4 business days. It was well packaged with screensaver & cover already on the phone which was a nice touch. I would highly recommend PhoneBot to anyone looking for for a great phone at a great price. Well done guys!!! Thank you!!!”

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“Purchase was as described. Very happy!”

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Thank you for believing in us. We promise to always provide our customer with an excellent service that they deserve. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Easy and efficient”

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“Great price! Phone is in perfect condition.”

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“I would definitely recommend Phonebot. I recently ordered a refurbished Apple iPhone 7 and just received it. It looks close to brand new and it was dispatched very quickly. Thank you for an excellent product and service!”

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Hope you are happy with your purchase! Thank you for being a valued Phonebot customer! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“So far so good”

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“Amazing service, and a very fast delivery would recommend too anyone”

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“Great service, great phone! I shopped around for refurbished phones for quite awhile and Phonebot was definitely the best value for money. Received the phone quickly and is in perfect working order/condition. Will definitely purchase through here again.”

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“I am vary happy with my purchase. Phone is in really good condition. Came with cover and glass.”

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“Fantastic service, phone came very quickly and in great condition. Wonderful value. Incredibly pleased with my purchase. Thank you! X”

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“Fast delivery. Exactly what I ordered and expected to arrive. Very happy, phones works great for the first few hours of use. I trust it will keep going.”

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“Purchase was completed without hassle, was the cheapest available at the time, and arived within a few days. The phone (Galaxy S7) was in fantastic 'like new' condition! I'm impressed! Thank you!”

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“Top Quality, value and price with overnight delivery! Thanks”

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Phonebot is rated 4.6 based on 4,073 reviews