Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,780 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guy in store was great to deal with , helpful , professional and friendly . Thanks”

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“Excellent customer service, upgraded my phone after the original one was faulty! Would recommend to anyone after a quality refurbished phone.”

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“The online ordering process was simple and efficient. Delivery updates were regular and delivery was very quick, even though I am located in WA. The iPhone product arrived well packaged, looked like In great condition and the protective cover was well fitted and ideal for my requirements.”

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“Great service and helpful staff even though we bought an old model phone.”

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“Quick and professional service.”

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(Reservoir) -

“Good great”

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(Reservoir) -

“Good phone”

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“Great phone. As described. Quick postage. Very happy. Thank you.”

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“Excellent Service with wide range of products.”

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“My phone is awesome and I got it at a great price. Highly recommend Phonebot.”

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“I feel like I recieved a very good deal on a phone for my grandson & the guy that sold it to me was kind enough to help set up stuff like gmail etc for me as I’m hopeless with phones. Phonebot was recomme”

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“good communication and prompt postage”

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“Great Service!”

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“The phone arrived very quickly, especially as we are in regional Queensland. So far the phone seems to be working perfectly and is in great condition...”

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“Great product, sent amazingly quickly. Can't fault Phonebot.”

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“Arrived quickly, working just fine and looks new. Ta”

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“Both my son and I upgaded our phones and we were extremely pleased with the A grade phones that we received. We will be back when these phones need an upgrade.”

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“Phone in fantastic like new condition, very easy to order and fast postage.”

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“I have ordered Iphone X and received it in good quality. I hope to buy in future too.”

Phonebot 5 star review on 29th January 2020

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Hello Muhammad Shahid, We value your feedback however we disagree with your rating and unfair feedback We never advertised that our phones come with Apple branded chargers. The so called "international" we sent you is an Australian certified and high quality charger made for Australian wall outlets that normally retails for $25. (pic attached for reference) It's a fast charger with an output of 5v @ 2amp and charges faster then the stock Apple one which is 5v @ 1amp. Brand new phones advertised on our website include Apple accessories as you would expect. You DID NOT buy a brand new phone. If you want to enjoy champagne on beer Money then I'm afraid you've come to the wrong place. If you were unsure about what accessories were included with the phone you should have got in touch either via email, FB Messenger, Whatsapp or called our store to check before purchasing. Feel free to reach us back on supprt@phonebot.com.au Best Regards, Team PB!

“Love the purchase, Phonebot couldn't do enough to for fill my order.”

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Phonebot is rated 4.6 based on 3,780 reviews