Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,073 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived on time and as described. Excellent service”

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“Excellent products & service”

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“Extremely fast delivery (next day)....and the phone on the condition advertised.”

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“Put in an online order for 2x refurbished galaxy s9, great service, super fast postage, great price, both phones are awesome. Thank you so much, will definitely use again. Thankyou”

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“Great service from start to finish. Many thanks.”

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“My refurbished A grade iphone 6s arrived ahead of schedule, in perfect condition. Price was very competitive as I have been looking for some time for this model. Only need to succeed in transferring the phone number and information from my old iphone 4s, a new task for me.”

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“Excellent service”

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“2nd hand iPhone 8, very happy so far.”

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“Quickest delivery ever! Even more amazing, was it was delivered within two days during the Coronavirus lockdown. Plus I received the added bonus of a screen protector and phone case for free! This has been the best online customer service I have received in a very long time. Well done Phonebot, keep up the great service!”

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“Delivery was prompt and the entire experience was seamless. Would never buy a new phone again!!”

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Thank you for making your first purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PHONEBOT Customer Service!!

“Great product range and pricing. Very easy company to deal with”

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“I have very good experience with Phonebot. It is reliable service, fair price,qualified staff and nice customer service. Providing receipt with warranty to be in peace if mind.”

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“Great service, a screen protector was part of the order and the phone arrived with the protector fitted. The phone was listed as Grade A, looks brand new to me. Extremely happy with the phone and the service, I will be back for more.”

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“Fast delivery. Phone looks new. Thanks”

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“Excellent experience - web site and phone product”

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“Glad Tommy Honan recommended Phonebot - very good service”

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“Super fast & efficient process”

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Thank you choosing PHONEBOT, again, and have a great day. Our management would like to thank you for choosing our products and also thank you for the opportunity to serve you. Truly, it is our pleasure. You are a valued customer to us. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PHONEBOT Customer Service!!

“I am very happy I have found Phonebot. They answered all my questions on the phone prior to me buying anything. The phone arrived the other day and looks like new. So happy, thank you!”

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Thank you for expressing you happiness, this is our main asset!! We are pleased to see your response and will make sure to keep you satisfied, For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PHONEBOT Customer Service!!

“Excellent - second phone I’ve got from you guys. Great service and easy to deal with - thank you.”

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Thank you very much for your loyalty. We are very honoured to have customer like you. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PHONEBOT Customer Service!!

“Even with the current delivery delays, this only took 1 day extra than usual.”

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Phonebot is rated 4.6 based on 4,073 reviews