Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,837 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and expertise. Highly recommended”

Helpful Report

“Fair price, good service 👍🏽”

Helpful Report

“Ordered a refurbished phone, it arrived quickly, well packed and in good condition for a great price.”

Helpful Report

“The guy in store was great to deal with , helpful , professional and friendly . Thanks”

Helpful Report

“Excellent customer service, upgraded my phone after the original one was faulty! Would recommend to anyone after a quality refurbished phone.”

Helpful Report

“The online ordering process was simple and efficient. Delivery updates were regular and delivery was very quick, even though I am located in WA. The iPhone product arrived well packaged, looked like In great condition and the protective cover was well fitted and ideal for my requirements.”

Helpful Report

“Great service and helpful staff even though we bought an old model phone.”

Helpful Report

“Quick and professional service.”

Helpful Report

(Reservoir) -

“Good great”

Helpful Report

(Reservoir) -

“Good phone”

Helpful Report

“Great phone. As described. Quick postage. Very happy. Thank you.”

Helpful Report

“Excellent Service with wide range of products.”

Helpful Report

“My phone is awesome and I got it at a great price. Highly recommend Phonebot.”

Helpful Report

“I feel like I recieved a very good deal on a phone for my grandson & the guy that sold it to me was kind enough to help set up stuff like gmail etc for me as I’m hopeless with phones. Phonebot was recomme”

Helpful Report

“good communication and prompt postage”

Helpful Report

“Great Service!”

Helpful Report

“The phone arrived very quickly, especially as we are in regional Queensland. So far the phone seems to be working perfectly and is in great condition...”

Helpful Report

“Great product, sent amazingly quickly. Can't fault Phonebot.”

Helpful Report

“Arrived quickly, working just fine and looks new. Ta”

Helpful Report

“Both my son and I upgaded our phones and we were extremely pleased with the A grade phones that we received. We will be back when these phones need an upgrade.”

Helpful Report

Phonebot is rated 4.6 based on 3,837 reviews