Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 4,004 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products awesome customer service”

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“Very good, no cosmetics wear, works fine”

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“Got a phone from Phonebot last week! Working great and came promptly after ordering :)”

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“Excellent condition better than expected.”

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“Extremely happy with the quality of the phone for the price, even better than I expected. No visible scratches and high battery percentage. Delivery time was extremely fast, it arrived within 48 hours and I live regionally. Highly recommend and will definitely be purchasing from Phonebot in the future. Excellent product for a very reasonable price.”

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“Fast delivery”

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“I Purchased A "Like New" Grade Samsung Galaxy S9+ And All I Can Say Is WOW :-O The Phone Is In Mint Condition - I Love It So Much!”

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“Great, prompt service. Accurate description of phone. Happy to recommend.”

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“Phone is just like listed, looks brand new! Overall very happy with my purchase!”

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“Very impressed with both price and service. Highly recommended, I'll definitely be using them again.”

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“Fast, friendly and exactly what we ordered. Thanks!”

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“Exactly as they stated in excellent condition. Very nappy with our purchase.”

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“I ordered an A grade handset online. The phone arrived promptly and in excellent condition. This model had a case & tempered glass included at no cost. Excellent service.”

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“I am a complete novice in digital know how however I was able to navigate your site relatively easily to find exactly what met my needs. Courier delivery was 3 working days from purchase. Efficient effective and expedient online purchase ticking all the security boxes. Thank you Phonebot.”

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“Fast, excellent service. Thank you 😀”

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“All good excellent turnaround time, nothing negative at all.... Thanks guys.”

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“good courteous and helpful communication”

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“Fast and good service in these troubled times. Purchased iPhone 8 works great”

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“A very easy purchasing process, and have been kept informed of delivery status. Looking forward to seeing the quality of the phone. The price was very competitive.”

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“I am very happy with new phone 7 the service from Phonebot.”

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Phonebot is rated 4.6 based on 4,004 reviews